Butterfield Buffet Food & Beverage General Manage

Description

Job Purpose or Objective(s): The General Manager has complete responsibility of assigned venues within the casino and directly responsible for ensuring profitability, operating efficiency, compliance to Public Health Standards, and customer satisfaction.

Primary Tasks:

• Direct operations, including hiring, training, scheduling, coaching and counseling, auditing/inspecting work to ensure standards are met, promoting teamwork and inclusiveness, scheduling, conducting performance management with staff (reviews, address sub-standard performance).

• Assist Executive Chef and restaurant management in creating menus that meet the needs of our guests while achieving budget goals.

• Monitor associates for adherence to Oklahoma ABLE laws and Choctaw Nation policies.

• Oversee programs and processes to ensure compliance, identify efficiencies, and to reduce costs in all areas of responsibility.

• Respond to client requests to ensure alignment with company standards; investigate and follow through on client and guest complaints in order to maintain positive client and guest relations.

• Contribute information and make recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; determining system improvements and implementing change.

• Assist in the development of budget and monitor profitability of operations.

• Recommend and establish pricing and portions for products and services within approved profit and plan guidelines as well as manage operating expenses and labor costs.

• Apply government/tribal health regulations and assure those standards are met.

• Perform other duties as may be assigned.

Required Education, Skills and Experience:

MINIMUM

• Bachelor’s degree in Hospitality, Restaurant, Foodservice or related field

• ServSafe Certification

• Highly organized, detailed oriented, and ability to adapt quickly to changing priorities

• Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP, including CCT operation.

• Strong written, verbal and interpersonal communication skills

• Strong leadership

• Knowledge of government health, hotel, or food service regulations.

• Proficient in operational financial management accountability and budgeting.

• Five (5) years progressive management experience in a high volume full service casual and fine dining gaming operation.

TARGET

• Bachelor’s degree in Hospitality, Restaurant, Foodservice or related field

• ServSafe Certification

• Extremely organized, detail oriented, and ability to adapt quickly to changing priorities

• Excellent computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP, including CCT operation.

• Excellent written, verbal and interpersonal communication skills

• Excellent POS operational experience.

• Expert knowledge of government health, hotel, or food service regulations.

• Expert in operational financial management accountability and budgeting.

• Seven years (7) management experience in multi-unit high volume full service casual and fine dining operation.

#LI-SA1

Job Food and Beverage

Primary Location OK-Durant

Work Locations Durant Butterfield Buffet 4217 S Hwy 69/75 Durant 74701

Organization Food and Beverage

Schedule Regular

Full-time

Variable

Req ID: 21011949