Business Technology Solutions Consultant/ Salesforce Lead

: ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.
: ZS’s Business Technology group focuses on conceptualizing, designing and implementing a wide spectrum of technology solutions to improve commercial effectiveness. Offering targeted support from strategy and roadmap definition to full implementation and on-going operations, our solutions include enterprise information management, reporting, analytics, CRM/SFA and business process automation enablement. Our team possesses deep expertise in leading analytics, business intelligence, CRM and system integration technologies, which we apply in a pragmatic fashion to create and deliver optimal architecture and implementation solutions.Responsibility

• Lead the team consisting of Specialist, Developer, Operator, etc. to solve the business problems and lead end to end delivery
• Ownership to ensure the proposed design/ architecture, deliverables meets the client expectation and solves the business problem with high degree of quality
• Translate complex client expectations and business problem into technical requirements. Own end to end responsibility to lead project across all phases – right from discovery/ POC to managing operations;
• Lead one or more project at a time, based on the role and time commitment required for the project
• Partner with Senior Leadership team and assist in project management responsibility i.e. Project planning, staffing management, people growth, etc.
• Work in tandem with global counterparts in planning and accomplishing planned activities, identification or risks and mitigation strategy
• Build relationship with client stakeholders and lead presentations related to project deliverables, design brainstorming / discussion, status updates, innovation/ improvements, etc.
• Collaborate with other ZS internal expertise teams - Architects, Validation/ testing, etc. to ensure best in class technology solution
• Outlook for continuous improvement, innovation and provide necessary mentorship and guidance to the team
• Liaison with Staffing partner, HR business partners for team building/ planning
• Assist Senior Leadership on building POV on new technology or problem solving, Innovation to build firm intellectual capital
• Translate business requirements into logical, component-based technical designs
• Provide technical leadership to development team, interface with client users and leadership, team project manager and technical staff as required
• Ensure deliverables from multiple development teams, following robust release management disciplines and procedures

Qualifications & Experience

• Bachelor's/Master's degree with specialization in Computer Science, MIS, IT or other computer related disciplines;
• 4-6 years of relevant consulting-industry experience working on medium-large scale technology solution delivery engagements;
• At least 5+ year of hands on experience on Apex, JavaScript.
• Strong understanding and hands on experience on Lightning Component Framework, Visualforce HTML5;
• Expertise on querying languages like SOQL, SOSL
• Expertise in with SFDC- related tools like VS Code and associated plugins, Data Loader, Workbench
• Expertise in offering provided by Force.com like marketing, Sales, Service, communities Cloud
• Deep expertise in knowledge of Security management in Salesforce
• Expertise in MuleSoft and integration with Salesforce;
• Expertise in Lightning app builder, Design system, lightning events
• Deep expertise in Einstein Services like BOT, Intent and Sentiment APIs, Next Best Actions and Live Agent
• Strong understanding of Costing and licensing in Salesforce

Additional Skills

• Strong client presence. Ability to communicate verbally and in writing technical concepts to all audiences;
• Ability to manage a virtual global team environment that contributes to the overall timely delivery of multiple projects;
• Knowledge of current data modeling, and data warehouse concepts, issues, practices, methodologies, and trends in the Business Intelligence domain;
• Experience with analyzing and troubleshooting the interaction between databases, operating systems, and applications;
• Significant supervisory, coaching and hands-on project management skills;
• Willingness to travel to other global offices as needed to work with client or other internal project teams.

: ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable. Candidates must possess work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer. NO AGENCY CALLS, PLEASE.