Business Systems Analyst

What success looks like.

• Requirements and data relationships are well defined and documented for stakeholder approval and Implementation teams’ consumption
• Implementation team understood what needed to be accomplished and is able to deliver on the requirements without a lot of wasted effort
• Team is able to validate that all requirements have been met with no ambiguity
• Stakeholders are satisfied that the scope being delivered is the best possible solution to the problem they are trying to solve.

What your days and weeks will include.

• Provide consultation and business analysis on multiple projects of varying duration, size, and complexity
• Elicit, translate and simplify requirements, decompose high-level business and user requirements into well-written User Stories
• Analyze and validate business systems data
• Document technical requirements and business / technical process flows
• Rationalize requirements against design system guidelines and web application best practices
• Document and organize acceptance criteria for user stories
• Coordinating end-to-end testing in partnership with Business Analysts, Product Designers and Quality Assurance Engineers
• Acts as a liaison between business stakeholders, and the software development or information technology teams
• Guide technical teams when needed
• Work with technical leads, product managers to plan, develop technical scopes of work and manage the execution of projects/product changes in response to requirements from our stakeholders
• Participate in all phases of the development life cycle including requirements gathering and analysis, design, build, test, implementation and continuous service
• Work with product and project manager(s) to define improvements to business processes, assist decision-makers in gathering information to make decisions, and help quality assurance test solutions
• Be self-supportive in collaborating with peers to effectively deliver a robust solution for the business

The skills that make you a great fit.

• 
  Bachelor’s Degree, preferably in Business or an analytical field such as Economics, Mathematics, Engineering, Computer Science
• 8+ years business and data analyst experience analyzing data and supporting software development from variety of production systems and data platforms
• Database/SQL experience/SQL expertise
• Knowledge of ETL and Datawarehouse concepts and processes
• Former technical experience is preferred, such as working with data engineering / science / analytics teams or experience developing and/or deploying
• Ability to isolate and elicit expected vs. actual experience and recommend the best course of action to address them
• Excellent interpersonal communication, coordination, requirement gathering and planning skills with cross functional teams
• Special combination of technical skill and business acumen, along with a high degree of confidence
• Logical reasoning and deduction skills (ability to connect the dots)
• Skilled in applying judgment to balance process compliance with achievement of business objectives
• Strong organizational skills and detail oriented
• Outcome oriented with the ability to drill down from the big picture to process details
• Ability to communicate objectives, plans, status and results clearly
• Ability to understand and translate business needs into technical requirements
• Ability to collaborate across diverse teams and organizations
• For this position, candidates must be authorized to work in the United States without requiring visa sponsorship

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.