Business Support Lead III - Employee Experience Tech COO

Job Description:

Leads diverse administrative functions usually for a large department or for a complete business unit with a focus on Sales reporting and analytics. Functions may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Administers bank programs and policies and may direct the development of the department's administrative policies and procedures. Requires a thorough knowledge of the department's or business unit's functional operations. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. May direct workflow activities. Required Skills: Strong analytical skills/problem solving/conceptual thinking

• Critical thinker, high energy, and intellectually curious
• Highly organized and able to multi-task
• Excellent verbal and written communication skills
• Ability to work in a team environment, focus on high quality execution
• Ability to perform in an explosive growth environment that is experiencing constant change
• Must be client and associate focused
• Understanding of Consumer Retail business
• Risk focus, sound judgment, and ability to make meaningful decision
• Drive to exceed expectations and find ways to improve processes
• Ability to effectively manage workload in a fast paced environment
• Excellent interpersonal, leadership and oral/written communication skills
• Capable of multi-tasking and working efficiently under stress and high volume
• Strong organizational and teamwork skills
• Ability to network and foster strong relationships across an organization
• Excel and PowerPoint expertise - knowledge of Power Query and Power Pivot required

Desired Skills Project / program management

• Strong analytical skills
• Influence and collaboration skills
• Excellent communication skills including creating impactful presentations
• SQL knowledge desired

Job Band:

H5

Shift:

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0