Business Operations Analyst

Locations: Fremont, CA or Tualatin, OR

• Responsible for the accuracy of forecast in CRM provided by regional sales team with understanding of latest business assumptions and competitive situations.
• Oversee execution of the booking process with timely completion of various required steps such as PO collection through sales team, review of commercial aspects and approvals of non standard terms and conditions.
• Lead the product configuration alignment process for each shipment in the forecast of assigned customer accounts with sales team, engineering, and global operations.
• Communicate customer’s special configuration requests using NSR (Non-Standard Request) process. Act as key liaison to the account teams to make sure the engineering teams understand the request and required timelines.
• Communicate near term forecast to global operations and factories for order execution per customer specific configurations and timelines.
• Conduct regular meetings to review status of planned customer shipments with global operations at various factories to ensure required progress is made to meet planned schedule. Resolve issues and escalate to leadership, as necessary.
• Communicate regularly with the sales teams on latest shipment status and issues to ensure alignment.
• Execute special and late configuration change requests from both the sales teams and product groups.
• Proactive planning to minimize occurrence of surprise demands and late configuration change requests.
• Provide Strategic Support to other key business groups
  • Lead negotiation process for customer specification for each product between regional sales team and each product engineering group.
  • Support the bi-quarterly forecast review with finance and business development teams on latest pricing and cost for gross margin analysis.

• Bachelor’s degree / Master’s degree
• Minimum of 5+ years of related experience

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.