Business Insurance Account Manager

Clark-Mortenson Insurance is seeking a career minded individual for a full-time Business Insurance Account Manager in our Keene, NH location. Core duties and responsibilities include servicing and expanding an existing book of business through account reviews, coverage recommendations, offering a variety of client services and building client relationships as well as closing incoming new business calls. The ideal candidate will have 2+ years insurance experience, preferably with commercial clients, hold their property and casualty license, work well within a team, and be self-motivated. Requires excellent computer, communication, and interpersonal skills, and ability to think out of the box in helping our clients.

Responsibilities to include:

• New business sales of commercial insurance products
• Service of an existing book of business. Phone and email inquiries with individuals and company owners, client education and problem resolution.
• Support of outside sales team.
• Coordinate and manage the renewal process, adhering to all deadlines.
• Understand multiple company product offerings.
• General administrative support in the department (phones, quoting; proposals; data entry)

Qualifications:

• Proficient in Microsoft Office Suite, particularly Excel, Word & Adobe
• Have the ability to learn and understand multiple products.
• Exceptional customer service skills. Able to easily build relationships with clients at all levels.
• Able to multi-task while maintaining accuracy and attention to detail.
• 2+ years experience with Business Insurance or Customer Service
• If not already licensed, must attain a Property and Casualty License in the required time after starting with Clark-Mortenson.
• Excellent communication skills (verbal and written) / Interpersonal Skills
• Confident self-starter who works well independently as well as in a team environment

About our Local Insurance Agency: Clark-Mortenson Insurance, a member of The Hilb Group, has been serving the community for over 100 years. Come join our growing firm and build your career. Named a "Best Company to Work For" by NH Business Magazine, we have offices throughout the CT River Valley and competitive wage and benefits packages. We are community minded and promote a positive work environment that is supportive of career growth.

You must include a cover letter in your application materials to be considered for this position. Any application that does not include a resume and cover letter will be viewed as incomplete and may be removed from consideration.

The Hilb Group is an equal opportunity employer and we actively support and comply with all applicable federal, state and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state and local laws.

Job Type: Full-time

Experience:

• Insurance: 1 year (Preferred)
• Customer relationship management: 1 year (Preferred)

Work Location:

• One location

Paid Training:

• Yes

Management:

• Assistant Manager

Typical start time:

• 8AM

Typical end time:

• 5PM

Company's website:

• clarkmortenson.com

Company's Facebook page:

• https://www.facebook.com/search/top?q=clark-mortenson%20insurance

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process