Business Development Analyst

WHAT WE OFFER

In exchange for your skill and experience, Hillsides offers an excellent benefits package, which includes:

• This role is eligible for Public Service Loan Forgiveness (PSLF)
• Competitive salary
• Medical insurance with a $20 premium per paycheck for employee only coverage plan
• Dental insurance 100% employer paid for HMO employee only coverage plan
• Life and AD&D insurance 100% employer paid up to two times the annual salary
• Flexible Spending Account with $500 roll-over limit
• 401(k), no wait period to enroll
• 12 paid holidays per year and generous paid time off policy accruing up to 22 days off annually
• Bilingual stipend of $2,000 or $4,000 for applicable positions
• Robust training opportunities: Shared Core Practice Model & Trauma Informed Car

WHAT YOU'LL DO

The essential functions include:

• Secure new contracts with health plans for a portfolio of behavioral health services (residential and outpatient)
• Participate in contract negotiations
• Create a network of targeted referral sources and cultivate long-term relationships with key contacts to drive direct referrals to Hillsides
• Work with the business office and executive team to assess health plan service needs and identify new contract opportunities.
• Monitor and analyze service line utilization, identifying opportunities to drive business growth and increase referrals.
• Work with the marketing team to develop regular referral source outreach campaigns for payers and referral sources, including hospitals, managed care plans, medical groups, EAPs, and community providers.
• Liaise between payers and internal teams (Intake, Billing, Program Leadership, Marketing, Quality Assurance, and the executive team).
• Support the credentialing and recredentialing process.
• Support business development of new service lines, including a partial hospitalization program (PHP), Intensive Outpatient Program (IOP) and other outpatient therapy programs (OP).
• Conduct market research and competitor analysis for strategic positioning and growth.
• Perform other duties as assigned.

SKILLS AND ABILITIES REQUIRED TO PERFORM THE ESSENTIAL JOB FUNCTIONS:

Communication Skills and Abilities:

• Strong customer service skills and the ability to build effective relationships with payers
• Strong communication and presentation skills, along with listening ability
• Strong analytic skills and financial acumen
• Ability to read, analyze and interpret requests generated by health plans.

Work Schedule:

• Able to work 40 hours per week, with availability to work evenings and weekends on occasion. (currently remote)

Mental/Interpersonal Skills and Abilities:

• Highly motivated, confident, energetic, and positive attitude
• Willing and able to take initiative and is results oriented
• Exceptional work ethic, willing and eager to succeed – a proven self-starter
• Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
• Ability to work independently and with others – including other employees, clients and payers -- in face-to-face and virtual contexts
• Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
• Maintain high level of concentration and attention to detail
• Maintain a high level of ethical and professional standards
• High degree of self-confidence, poise, maturity, diplomacy and empathy

Physical Skills and Abilities:

• Ability to talk or hear in order to give and receive information and instructions
• Ability to stand, walk, sit, use hands, handle or feel objects, tools or controls
• Ability to use computer keyboard up to 50% of the day
• Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
• Lift and/or move up to 25 pounds
• Equipment and Computer Software Skills and Abilities:
• Computer literate (advanced knowledge of the Office 365 Suite/Apps)
• Able to use telephone, office copier, calculator, e-fax, computer printer and scanner, or other equipment as required
• Ability to develop and train in electronic file keeping and data management systems to enhance in-house monitoring and reporting.

WORK ENVIRONMENT:

• This position is currently “remote” during the pandemic but may shift to in-office work once its safe. Periodic office visits may be necessary.

WHAT YOU'LL BRING

EDUCATION, EXPERIENCE & CERTIFICATES

• Bachelor's degree required
• Master's degree preferred
• 3 years of relevant contracting/business development experience in a managed care or healthcare industry
• Preferred understanding of the interrelationships and competitive landscape of payers and providers in the Los Angeles County behavioral health market
• Valid California driver's license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier

OSHA CATEGORY:
This position performs tasks that may involve exposure to blood, body fluids, or tissues. All Hillsides employees are offered the opportunity to receive the Hepatitis B vaccination

Hillsides is an Equal Opportunity Employer

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• Bachelor's (Required)

Experience:

• contracting/business development in a healthcare: 3 years (Required)

Company's website:

• hillsides.org

Company's Facebook page:

• https://www.facebook.com/HillsidesChildren/

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• Temporarily due to COVID-19

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place