Branch Manager - Tualatin

Citizens Bank proudly provides comprehensive banking services to businesses and individuals in 13 Willamette Valley communities, from our 15 branch locations. With our primary focus on small to medium size businesses, agriculture, and professionals, we provide customized loan services as well as a full suite of business banking products. At Citizens Bank, we believe that our success is directly linked to the overall health of the region we serve. Since 1957, we have committed ourselves to improving the communities in which we live, work, and play. We honor that commitment daily by providing a full range of banking services with a personal, hometown touch; by supporting the continued prosperity of local businesses; and by emphasizing honesty, integrity, and fairness in our relationships with customers, co-workers, and neighbors.
Position: BRANCH MANAGER
Position Location / Type
Citizens Bank – Tualatin Branch
8100 SW Nyberg St. Suite 110
Tualatin, OR 97062
Type: EXEMPT / SALARY / OFFICER position, with salary dependent on experience
Reports to: Chief Operating Officer
Description:
As a Citizens Bank Branch Manager you will oversee the daily activities of the branch and all employees, including other officers. In addition to having consumer and commercial lending responsibilities, you will be responsible for developing and maintaining strong long-lasting relationships with customers. You will work as a team member responsible for exceptional customer service standards along with operational soundness and revenue generation.
Duties may include, but are not limited to the following:

• Responsible for supervision and leadership, both indirect and direct, of all Branch staff.
• Champion and model the Citizens Bank Corporate Culture for team members, customers, and community.
• Complete marketing outreach activities necessary to reach Branch goals.
• Develop an annual budget and assure Branch profitability at or above budgeted levels.
• Increase, improve, and maintain quality lending and deposit relationship portfolios for the Branch.
• Coordinate and participate in the development, implementation, and monitoring of branch and central operations procedures.
• Lead the Branch in the Citizens Bank Corporate Culture and be the “go to” banker in the community.
• Compliance with the Bank Secrecy Act and other banking regulations.

Basic Qualifications

• 4-year college degree or equivalent experience.
• Prior bank or credit union branch management experience preferred.
• Prior customer service experience preferred.
• Physical requirements: Mobility to call on customers at their location as well as the Branch. May maneuver bags/boxes weighing up to 30 pounds. May use hands for repetitive actions, bend and squat occasionally.

Desired Attributes

• Ability to maintain a high level of customer service to a variety of customers.
• Demonstrated strength in credit, financial, and risk analysis.
• Demonstrated knowledge of consumer, commercial, and real estate lending policies, procedures, regulations, and systems.
• Ability to manage a loan portfolio from origination to collection.
• Dedication to organizations goals, objectives, cultural values, mission, and vision.
• Enjoys working in a team environment and building strong relationships with customers.
• Willingness to cross-train in various areas within the bank and focus on continued professional development.
• Strong leadership, interpersonal, and written and verbal communication skills.
• Displays a high level of professionalism.
• Team oriented, adaptable to change, self-motivated to create opportunities for business generation and learning.
• Willingness to achieve working knowledge of all Citizens Bank products to help meet customer needs and develop new business through relationship building.

Benefits
Citizens Bank offers competitive compensation and outstanding benefits:

• Medical, Dental, and Vision Insurance
• 401(k) with Employer Matching
• Employee Assistance and Wellness Program
• Life, Short-term and Long-term Disability
• Up to 10 Paid Holidays
• Health and Dependent Care Reimbursement Accounts
• Paid Time Off
• Banking Privileges

Disclaimer
Citizens Bank is an Equal Opportunity and Affirmative Action employer and is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity, military or veteran status, or disability. All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Citizens Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal Schedule I drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Job Type: Full-time