Bilingual Medical Assistant

To best meet the needs of our Patients, being Bilingual, English/Spanish is required.

Become part of a Migrant and Community Health Center, where you will:

• Have a passionate purpose.
• Do worthwhile work.
• Make a difference in people’s lives.

InterCare is searching for a Full-Time Medical Assistant to join our team! At InterCare, you’ll find a rewarding and challenging work environment and a competitive compensation Starting wages $17.69 for trained or $19.00 for certified or registered Medical Assistant and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance.

At InterCare Community Health Network, we believe all people have the right to equal access to quality health care.

Responsible for performing select clinical and administrative duties as delegated by the licensed physician, in accordance with InterCare policies and procedures; actively participates as a member of the patient care team

Description of Primary Duties & Responsibilities

• Performs a wide range of clinical tasks to support the provider team.
• Works in partnership with providers and other clinical support staff to deliver safe, high quality patient assessment, treatment, and follow up care in a patient centered medical home ambulatory setting.
• Screens patients in preparation for examination by provider; discharges patients including provider identified education, follow up and instructions.
• Works in collaboration with the provider and other care team members in advising and referring the patient / families to community resources and tracks all community resource referrals.
• Prepares patients for examinations, procedures or treatments; assists provider as needed.
• Performs clinical procedures as competency assessed and appropriate for position e.g. nebulizer, peak flow, etc.
• Educates patients as requested by provider, and within scope of medical assistant training.
• Assures that lab, x-ray, referral, and hospital reports are placed in patient record for follow up visits.
• Responds to and documents patient phone communication within designated time frames in a respectful and professional manner.
• Consistently and accurately enters patient information into NextGen, documenting patient information clearly, in proper form according to InterCare policy.
• Performs and documents in house laboratory testing to include quality control checks and documentation.
• Administers immunizations and other medications according to policy and procedures; maintains standards of Medication Storage and Handling.
• Participates as a clinical team member.
• Actively participates in pre visit planning and daily huddle with the clinical support team, FOS and provider (patient care team) to review the daily schedule and enhance patient flow.
• Regularly attends site, and assigned meetings; including CSD training and education sessions.
• Engages in practice improvement initiatives.
• Participates in training to improve patient outcomes. The training may include, but not limited to: assisting patients in setting self-management goals, coordination of patient care, patient population management, proactively addressing and assisting in the needs of patients/families in their community, cultural competency, effective communication skills, OSHA, HIPAA, and EHR updates.
• Performs non clinical duties to support ongoing operational requirements.
• Assists with reporting as requested.
• Provides follow up on open diagnostics as assigned.
• Performs all other non clinical tasks as assigned.

Description of Primary Attributes

General Development

• Displays compassionate, ethical and professional demeanor.
• Communicates effectively with patients and family members involved in their care.
• Maintains a positive presence in the clinical setting.
• Participates constructively in meetings and as part of a team.
• Maintains informative and cooperative working relationships with InterCare staff and colleagues.

Professional and Technical Knowledge

• Possesses a general knowledge of clinical practices as acquired through formal training, including a certificate MA program, or associates degree in medical assisting.
• Certified by accredited certification body –or- qualifies to test (required at next InterCare test date), and obtains passing score.
• BLS Certification, to be completed within two months of employment.
• Proficient in customer service and professionalism.
• Thorough working knowledge of prevailing standards of care, InterCare’s clinical guidelines, and patient care policies and procedures.
• Meets all Safety and regulatory requirements to include but not limited to Joint Commission National Patient Safety Goals, Infection Control, OSHA and annual competencies.
• Completes all annual competencies.

Technical Skills

• Proficient in EHR and EPM.
• Ability to use and respond to e-mail.
• Ability to use other InterCare desktop tools, including Safety Zone, Net Learning, and iTAC.
• Proficiency in Microsoft Excel and Word.

Communication Skills

• Possesses a professional level of written and verbal communication skills.
• Ability to communicate complex concept in a clear effective manner.
• Possesses excellent cross cultural communication skills and the ability to communicate to staff members at all levels.

Physical Demands

Job duties are performed in the typical office environment of the organization, which requires ordinary ambulatory skills sufficient to visit other locations. The environmental factors and/or physical requirements of this position include the following:

• Ability to stand, walk, stoop, kneel, crouch, frequently sit, and lift up to 25 lbs
• Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment)
• Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear
• Able to hear and communicate clearly with clients and staff on telephone and in person

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

I have received and read a copy of my job description and fully understand the requirements.