Bilingual Customer Service Representative

The Customer Service Rep, must be able to Communicate with a diverse customer (member/provider/health plans) base, regarding individual questions and concerns specific to plan benefits, coverage determinations, event information, claims and complaints, conducts inquiries and research related to questions and concerns, including claims status and related information. Coordinates with others within and outside the organization to facilitate timely resolution of member, provider and health plan issues.

High School diploma or equivalent, knowledge of medical terminology, previous customer service in a health care environment.

Job Type: Full-time

Pay: $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Data entry: 1 year (Preferred)