Big O Tire Technician

Overview: Perform service and installation activities associated with store products and services in an accurate and timely manner.
MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.Responsibilities:

• Consistently and courteously greet and thank each customer and provide fast and friendly customer service
• Promote sales through explaining benefits of service and products to customers
• Maintain a clean environment, using company guidelines
• Maintain internal and external store appearance to comply with Big O Tires standards
• Know and adhere to company policies and procedures
• Utilize and perform all duties on the company checklists to meet consistent adherence to policies, procedures and expectations
• Adhere to all local, state and federal regulations concerning all facets of job responsibilities and duties, and store operations
• Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked
• Maintain timely and professional communication with management, employees, vendors and customers
• Keep supervisor informed of any maintenance problems and/or any issues that need attention
• Perform all necessary sales duties per company policy and procedure; including, but not limited to proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, stocking merchandise
• Assist in the proper training of new employees as needed
• Safely operate customer vehicles with automatic and manual transmissions
• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights
• Unload transport trucks and warehouse tires and inspect disposed tires for adjustment and for good used tires and dispose of other tires to the proper area
• Clean facilities, tools and equipment; and stock shelves
• Complete all required training in a timely manner
• Maintain good working relationship with all employees
• Maintain a clean and organized work area
• Other duties as assigned

Job Requirements:

• 18 years of age or older
• Availability to work holidays, weekends, and after regular business hours as needed
• Reliable transportation to work
• Ability to learn new concepts and use technical materials
• Ability to consistently operate a computer and other office productivity machinery
• Capability to safely operate automatic and manual transmission vehicles
• Ability to exchange accurate information with customers
• Willingness to work with hazardous materials
• Ability to consistently work in outdoor weather conditions
• Willingness to comply with Personal Protection Equipment (PPE) regulations
• Vision, hearing, speech, and the ability to detect odors is essential
• Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check
• Legal authorization to work in the United States of America

Preferred Skills:

• High school diploma or GED equivalent
• Strong verbal communication skills
• Valid driver’s license
• Readiness to work both independently and in a team environment
• Capability to work at a fast pace
• Sales abilities
• Enthusiastic personality
• Stamina