Benefits Specialist

Job Description:

Position Responsibilities and Duties:

• Assist the Benefits group with the overall administration of all group benefit plans including medical, dental, vision, life and AD&D insurance, short and long-term disability, flexible spending accounts, employee assistance program, transportation, business travel accident, etc.
• Provide customer service and communication to all employees and assistance to employees and covered dependents in resolving complex issues, as directed.
• Monitor and maintain employee benefits mailbox and other direct communication channels throughout the day as needed.
• Partner with members of the Swinerton Solutions Center for front line responses to employee benefits inquiries and processes.
• Coordinate participant mass mailings/email campaigns (required mailing and miscellaneous communications, i.e. Summary Plan Descriptions, Summary Annual Reports, etc.)
• Serve as a content contributor to update and maintain relevant information for Benefits pages on SwinNet.
• Responsible for new hire and mid-year qualifying event changes as related to the benefits process, including applicable correspondence and process entry in Workday HRIS.
• Responsible for the benefit termination process, including correspondence to terminated employee, COBRA file submission, generation of one time overrides for final paychecks and entry into applicable vendor systems
• Process weekly flexible spending wire transfer requests to ensure proper funding in account.
• Partner with Benefits Manager and Sr. Benefits Analyst in activities relating to Open Enrollment, including new vendor implementation, communications development and review, employee education, etc.
• Serve as back-up to the Benefits Analyst for reconciliation of carrier enrollment and applicable monthly billing.
• Attend meetings, seminars, and training classes as needed.
• Ensures compliance with COBRA, HIPAA, and ERISA provisions
• Complete other responsibilities as assigned.

Minimum Skills or Experience Requirements

• Associates Degree or equivalent training and experience
• Minimum 2 years in benefit administration or in a Human Resources generalist role.
• Familiarity with group benefit plans and processes, including medical, dental, vision, life, disability, flexible spending account, EAP, protected leaves, COBRA, HIPAA, etc.
• Effective written and verbal English communication skills
• Proficient in Microsoft Office applications
• Strong organizational skills and attention to detail
• Strong analytical, reasoning, and problem-solving skills
• Knowledge of or ability to learn HRIS system (Workday systems experience highly desirable)
• Ability to follow directions and procedures
• Excellent attendance and punctuality