Benefits Coordinator

JOB DESCRIPTION

Job Title: Benefits Coordinator

Temp-to Hire ($28.00/hour Temp; FTE Conversion $58K + Benefits)

Department: Human Resources

Reports to: VP, Human Resources

FLSA Status: Non-exempt

Position Summary: Responsible for the day-to day administration of Hospital Benefits Program.

Requirements:

Education: Bachelor’s Degree or equivalent in education or experience.

Skills: Excellent oral and written communication skills. Excellent computer skills. Proficient in Microsoft Office.

Experience: Three years of experience in a similar capacity.

I. Medical Center Standards:

Mission-driven: The employee understands the mission of the Hospital. Through his/her behavior, the employee demonstrates a commitment to the fundamental values of the mission.

Quality: The employee understands that the interests of patients take priority over all other objectives. The employee strives for workplace excellence and takes the initiative to identify ways to improve and promote quality.

Customer Service: The employee demonstrates positive customer service skills, including upholding the tenets of the Excellence Begins with Me pledge. The employee takes the time to assist patients, families, and visitors, and responds to any problems or concerns. The employee displays respect and sensitivity to cultural differences.

Teamwork: The employee promotes positive teamwork. The employee uses clear and effective communication and is responsive to needs and requests, practices cooperation when working in groups, gives and welcomes feedback, and balances individual and team responsibilities.

Stewardship: The employee takes responsibility for financial performance of their department and of the Medical Center. The employee uses resources (including team members, supplies, and equipment) in an efficient and cost-effective manner.

Accountability: The employee executes assignments to closure and achieves desired results. The employee takes ownership for actions and decisions and supports the success of the job, the department, and the Medical Center.

Initiative: The employee demonstrates self-direction by identifying and seizing opportunities for improvement. The employee is motivated to drive for success in his/her endeavors.

Adaptability: The employee understands the dynamic nature of the workplace and displays an openness to change. The employee changes practices as needed to accomplish the goals of the Medical Center and is responsive to situations that require variation in regular routine.

II. Essential Functions of the Job:

Assists employees in solving day to day claim problems, handles benefit questions, serves as

liaison between insurance carriers and employees with benefit issues.

Advises employees of proper procedures in filing benefit claims.

Maintains a thorough knowledge of benefit regulations.

Maintains all aspects of Wellness Program

Ensures that all COBRA procedures are followed.

Oversees the assembly of Life Insurance conversion packets for signature and mailings.

Oversee the enrollment and terminations of employees in all benefit programs.

Makes transmittal for any unusual payroll changes related to benefits.

Verifying and processing monthly 401(k) eligibility report, weekly payroll changes, verifying

YTD compensation.

Sends out bi-weekly notices to all employees on Leave of Absence, advising them of benefit

payments due to Hospital.

Responds to benefit surveys as needed.

Processes forms necessary for employees requesting Social Security and Medicare.

Maintains relationships with vendors.

Provides coverage for reception desk daily and as needed.

III. Medical Center Expectations:

1. The employee demonstrates adaptability and flexibility in accepting work assignments.

2. Demonstrates compliance with Hospital and departmental dress code policy by appearing well-groomed, wearing ID badge while on duty, and maintaining a professional appearance.

3. Observes Hospital policy concerning fire and safety regulations, infection prevention standards, smoking restrictions, telephone usage, and other rules governing conduct while at work.

4. Displays and maintains a positive, professional demeanor.

5. Demonstrates a commitment to own work schedule by adhering to standards related to: attendance, punctuality, observing correct time frames for meals/breaks, utilizing time productively.

6. Supports the Corporate Compliance Program to adhere to the Hospital Code of Ethics and related policies, as well as complying with all State and Federal regulations.

7. Practices confidentiality in interactions with patients, families, visitors, and other staff. The employee maintains HIPAA compliance and exercises discretion and sound judgment when discussing sensitive information.