Behavioral Health Supervisor- Mental Health/SUD Diversion Program

POSITION: BEHAVIORAL HEALTH SUPERVISOR– Mental Health/SUD Diversion Program

Schedule: Full Time / 40 hours per week in Woodland, West Sacramento and Davis.

OVERVIEW: We love to come to work, want to join us?

CommuniCare Health Centers (CCHC) is part of a network of Federally Qualified Health Centers that is raising the bar for comprehensive and quality healthcare. The Behavioral Health Supervisor provides direct client services, program development and oversight for all aspects of the Mental Health and Substance Use Disorder Diversion Program. We strive to provide culturally-responsive, trauma-informed, and outcome driven care by utilizing an integrated, collaborative, and strength-based approach. Our company culture is anchored in our belief that everyone has right to compassionate, respectful, and responsive services, regardless of ability to pay. CCHC’s mission is to offer access to patient-centered healthcare – we believe it is everyone’s right; we offer a healthcare home where social justice, resilience, and compassion guide our efforts.

CommuniCare Health Centers provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare encourages people of all backgrounds to apply including, but not limited to those who identify as: Black, indigenous, people of color, LGBTQIA+ persons, immigrants, refugees, women, people with disabilities, veterans, individuals of all ages and religions, as well as those who have experienced the criminal justice system.

About us:

We are a Federally Qualified Health Center (FQHC) and have been providing care to Yolo County residents since 1972. Like other community health centers, we provide care to anyone that walks through our doors and are located in all major cities within Yolo County (Davis, Woodland and West Sacramento) and provide services throughout Yolo County. The community health center movement was born out of the civil rights movement in the 1960s with the mission to provide healthcare in communities where there are few or no options for care. Our mission is rooted in the philosophy that health care is a right, not a privilege. We serve and provide care for those disproportionally impacted by social determinants of health.

OUR BENEFITS

• Medical Insurance options: Kaiser Permanente, Sutter Health Plus or Western Health Advantage
• Dental (Cypress) and Vision (VSP)
• Flexible Spending Plan (FSA) - pre-tax savings plan
• Employee Assistance Program (EAP)
• 403B including match
• Robust Vacation, Sick, Floating Holiday, 10 Paid Holidays
• Salary: Exempt position, Eligible for annual 2% COLA and up to 2% additional merit

ADDITIONAL BENEFITS

• We are an eligible National Health Service Core (NHSC) approved loan repayment site and are proud to have a HPSA score of 18
• Yearly $500 CEU credit and licensure fees paid by organization - as related to job
• Professional training and/or conference/travel fees paid by organization
• Resilience/ professional development support opportunities, including but not limited to: Licensed clinical consultation group, group team meetings, Persons of Color Coalition and specialized clinical consultation group for those providing services in Spanish

About the role of the Behavioral Health Supervisor

The Behavioral Health Supervisor is part of a multidisciplinary team consisting of peer advocates, case managers, and members of the Yolo County District Attorney’s Office, Public Defender’s Office, Sheriff’s Office, and Department of Probation. The Behavioral Health Manager is non-judgmental, empathic, organized, flexible and is able to build relationships with clients, partners, and team members. Consistently utilizes a strength-based approach to supervision and client care and consistently models the use of destigmatizing language and “low threshold” access to services. Supervisor understands and/or develops an understanding of the Social Determinants of Health and works to utilizes this understanding when formulating decisions and clinical approaches to care. Supervisor provides direct services by skillfully using Motivational Interviewing, cultural humility and is guided by a Harm Reduction approach. Supervises, develops and coaches 1 case manager and 1 peer advocate.

Essential Functions:

• Positively contribute to Behavioral Health Programs and Management Team, support fellow managers in the functions of their jobs, provide coverage when needed, attend weekly management meetings, support/facilitate departmental meetings and training opportunities, work collaboratively to problem solve departmental issues and challenges, support with staff recognition and engagement efforts.

• Provide administrative and programmatic oversight for program.

• Hire, train, develop, coach and evaluate employees.

• Assign and monitor staff work; evaluate progress and make corrections as needed; provide clinical oversight and guide decision making.

• Provides a variety of direct services in-person and via telehealth including triage, assessment, crisis response, and clinical support for clients experiencing a range of mental health symptoms and/or substance use disorders. Makes recommendations on appropriate levels of care.

• Collaborates with physical and mental health providers, including Yolo County Health and Human Services Agency and legal partners including Yolo County Probation, District Attorney’s Office and Public Defender as applicable.

• Manages supervisory and clinical duties during a fast-paced workday.

• Effectively utilizes measurement-based care practices to determine client progress, wellness and risk factors; collect required departmental screenings as directed by contract and/or agency.

• Complete clinical documentation of all client interactions and services within 48 hours of services in accordance with working hours, all documentation must comply with Medi-Cal, Medicare, Partnership, Beacon Health guidelines. Participate in peer chart reviews and other quality improvement efforts.

• Complies with established department policies and procedures, objectives, quality assurance program, safety, environmental, and patient service standards.

• Provides consultative support to partners and fellow team members in collaboration with supervisor.

• Participates in team-based approach to care including staff meetings, case review, consultation/supervision sessions and other forums as required.

• Creates a supportive discharge or program completion process, in collaboration with other members of the team.

• Responsible for remaining within established ethical standards, including those of confidentiality and mandated reporting.

• As safe and appropriate to do so, transport clients or support with transportation arrangements.

• Maintain current California Board of Behavioral Sciences license or registration in good standing and will submit all training and CEU certificates to Human Resources.

• Attend trainings/conferences as arranged.

• Other duties as assigned.

Education/Experience Required:

• Master’s Degree in Social Work, Marriage and Family Therapy, or Counseling required. Licensed or registered with California Board of Behavioral Sciences as LMFT/AMFT, ASW/LCSW, APCC/LPCC required.
• Experience working with those who have involvement in the criminal justice system and are experiencing a range of mental health conditions including those whose conditions may be severe and persistent and/or experiencing substance use disorders preferred.

• Bilingual preferred. Bilingual English/Spanish strongly preferred.

Physical Requirements: *The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to operate office equipment (telephone, copies, fax and computer), ability to bend, lift and carry up to 25 pounds, hearing required.

Special Skills/Equipment: Computer skills to include Microsoft Office and with training proficiently utilize electronic health record. Must provide current driver’s license and auto insurance, ability to travel in Yolo County (West Sacramento, Davis, Woodland). Able to successfully engage and provide services to patients by way of HIPAA-compliant telehealth/video-based services and fully participate in video-based meetings and trainings. Must have ability to use telephonic translation services when client language preference dictates.

Expectations: Commitment to CommuniCare’s mission and values will be made evident in the delivery of services, employee supervision and all professional interactions. Attendance, and punctuality are essential. Ability to collaborate effectively and demonstrate responsiveness internally and externally. Will consistently demonstrate our value and commitment to reducing mental health and substance use disorder stigma and model strength based and destigmatizing language. Must have excellent communication (verbal, written), organizational and problem-solving abilities. Required to have versatility, flexibility and ability to manage multiple priorities with enthusiasm and attention to detail. Expected to have the ability to understand and follow written/verbal instructions and support employees to do the same. Able to work independently and set priorities effectively. Required to have the ability to serve a diversity of clients in ways that attend to strengths and resilience. Provides presentations, reports on outcomes, collects and manages data and represents CommuniCare with professionalism throughout Yolo County.