Barista

Job Summary:

Baristas are responsible for the preparation and serve hot and cold beverages, including various types of coffee and tea, and various fresh food items. Additional Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items, and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Note: this positions compensation includes salary and tips. Ultimately, youll ensure an excellent drinking experience for our guests.

Duties/Responsibilities:

• Greet customers as they enter
• Give customers drink menus and answer their questions regarding ingredients
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Prepare beverages following recipes
• Serve beverages and prepared food, like cookies, pastries and muffins
• Receive and process payments (cash and credit cards)
• Keep the bar area clean
• Maintain stock of clean mugs and plates
• Check if brewing equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Communicate customer feedback to managers and recommend new menu items
• Must be responsible for security of guests, fellow employees and hotel assets
• Must have completed required brand training program.
• Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests.
• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
• Act with the highest level of integrity in every decision.

Required Skills/Abilities:

• Courteous and attentive to guests.
• Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavyweights.
• Must be able to communicate effectively by writing, telephone and personal meeting situations.
• Must have an outgoing, pleasant personality.
• Must be neat in appearance at all times.
• Must be able to work a flexible schedule including weekends and Holidays.
• Must be honest and work well with others.

Education and Experience:

• A high school diploma or equivalent.
• Experience as a server is preferred.

Supervisory Responsibilities:

• None.

Physical Requirements:

• Stand/walk on feet for 8 hours and work in a restrictive space/environment.
• Finger dexterity to type, to write, and work on a computer or micros machine.
• Must speak in a clear, understandable voice and hear at a basic level, and understand English.
• Must be able to bend, stretch arms overhead and lift and/or carry up to 30 pounds.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

The company is an Equal Opportunity Employer and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.