Barista

Ampersand serves 100% Organic, 100% Fair Trade coffee and has women's empowerment as its mission from farm to cafe. We purchase approximately 75% of our coffee from women farmers, partner with growers' collectives like Cafe Femenino, and donate 0.5% of our revenue to the International Women's Coffee Alliance each year.

Our first priority in the cafe is providing a specialty coffee experience for all our customers, which means hiring and training a team of friendly, knowledgeable, and reliable Baristas with or without prior experience. Our Baristas prepare and serve hot and cold coffee and tea, including both traditional espresso drinks and sweet fan-favorites.

Barista responsibilities include educating customers on our menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should be comfortable with customer service, experienced with or willing to learn the operation of a manual espresso machine, and eager to contribute to the small but growing coffee community we're building here in Gunbarrel. You should be able to work various shifts. Note: this position’s compensation includes hourly wages and tips. Ultimately, you’ll ensure an excellent drinking experience for our guests.

Responsibilities

• Greet customers as they enter
• Give customers drink menus and answer their questions regarding ingredients
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Prepare beverages following recipes
• Serve beverages and prepared food, like cookies, pastries and muffins
• Receive and process payments (cash and credit cards)
• Keep the bar area clean
• Maintain stock of clean mugs and plates
• Check if brewing equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Communicate customer feedback to managers and recommend new menu items

Skills

• Previous work experience as a Barista or Waiter/Waitress
• Hands-on experience with brewing equipment
• Knowledge of sanitation regulations
• Flexibility to work various shifts
• Basic math skills
• Ability to gauge customers’ preferences
• Excellent communication skills
• High school diploma; relevant training is a plus

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Parental leave

Physical Setting:

• Coffee shop

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Work Location: One location