Banquet Server
- Full-Time
- Charlotte, NC
- Holiday Inn Charlotte Center City
- Posted 2 years ago – Accepting applications
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, other duties may be assigned:
· Review and understand Banquet Event Orders (BEOs) or Event Plan at the beginning of each shift to ensure banquet rooms are set as per the customer request.
· Attend all pre-shift meetings to ensure events flow smoothly.
· Be in communication with the Banquet Captain regarding any special needs.
· Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in BEOs.
· Make required adjustments as needed and relay that information to the appropriate personnel.
· Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.
· Greet all guests warmly with an appropriate greeting.
· Have a good understanding and able to communicate products and service related query to guests when asked.
· Replenish buffet items to ensure consistency and freshness in presentation.
· Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area.
· Ensure guest satisfaction throughout the meal service.
· Respond to guest requests in a friendly, timely, and efficient manner.
· Performing basic cleaning tasks as needed or directed by supervisor.
· Monitor tableware to ensure it is presentable to guests.
· Monitor and maintain cleanliness, sanitation, and organisation of assigned station and service areas.
· Attend tables by removing and separating tableware, plate ware, glassware, and flatware.
· Ensure proper use, storage of all meeting room equipment.
· Ensure there is proper back up in the event that any equipment is not properly functioning.
· Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms.
· Pass any information that is needed to the next staff member on duty.
· Communicate any areas of need, problems, and concerns from guest to Banquet Manager.
· Ensure that meeting rooms are re-set for next event.
· Performs other duties as assigned by management.
We offer: - Free Parking
- Next to the 7th street station light rail
- Benefits include medical, dental, vision and 401k to all eligible employees
- Employee hotel discounts
- Vacation, Sick and personal day pay
- Professional and growth opportunities
Job Type: Part-time
Pay: $10.00 - $35.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- On call
- Weekend availability
Supplemental Pay:
- Tips
Education:
- High school or equivalent (Preferred)
Experience:
- Serving Experience: 1 year (Preferred)
Work Location: One location