Automotive Technician

KOLLECTIVE - Keys to success

Every Kollective dealership team member is expected to work in concert with other departments to provide an unparalleled ownership experience for each customer they meet, speak to or work with . to go beyond what is required . to exceed the customer’s expectations in every thought, word and gesture. That is not only a Kollective tradition, but the very foundation of our success.

ABOUT

KOLLECTIVE is a new breed of automotive brand.

We proudly sell and service some of the worlds luxurious and iconic brands, Mercedes-Benz, Lexus, Audi and Jaguar Land Rover. We have operations in New York City, Long Island, New Jersey and Texas.

MISSION STATEMENT

Our goal is to deliver an express indelible luxury customer shopping experience that is the bedrock of all we do.

Our dealership environments reflect the changing global marketplace and reflect the way our customers shop for vehicles. We work tirelessly to grow our businesses partnering within our communities where we will sell and service new, pre-owned, and CPO vehicles. We aren’t purely a car dealership, we are digital and physical retail destination, a way of life, a conduit to a better lifestyle.

We care deeply about our customers, employees and the community. Working in the automotive business is not just a job for us, it’s a calling. We’ve committed to this industry because we’re all striving to be a part of something that makes a real, meaningful difference.

In short, we always ‘do the right thing.’ And together we are “Driving Modern Luxury.”

RESPONSIBILITIES

Customer satisfaction is an integral component of the total customer experience. as a Service Technician, your role is vital to customer satisfaction. The Service Technician’s responsibilities generally include:

• Completing repairs and maintenance in a timely fashion. Ensuring that the customer’s vehicle is repaired and maintained both efficiently and seamlessly is a significant aspect of your role.
• Completing the pre-delivery service on new vehicles. creating and engaging work environment. Pre-delivery service is the first step in providing exceptional customer care. Delivering a vehicle in perfect condition sets the stage for an exceptional ownership experience and helps build customer loyalty to your dealership.
• Delivering an exceptional customer experience. You are expected to treat a customer as you would a guest in your home. This level of service creates a strong and lasting impression on the customer and goes a long way toward creating an exceptional customer experience.

BENEFITS

• Medical, Dental, and Vision
• 401K Plan with Match
• Paid time off
• Growth opportunities
• Paid Training
• Employee Vehicle Purchase Options
• Individually owned and operated
• Discounts on Products and Services

EQUAL OPPORTUNITY

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

QUALIFICATIONS

• Deep understanding of automobiles and speedy diagnostic abilities
• Effective analytical and communication skills and eagerness to improve
• Ability to learn new technology, repair and service procedures and specifications
• Ability to operate electronic diagnostic equipment
• High School Diploma or GED (required)
• ASE Certification/Technical degree (preferred)
• One year in a service department
• Valid driver’s license and clean driving record