Automotive Service Advisor

Retirement creates great opportunity for the right individual!

Come work with one of the biggest, busiest and best service departments on the Olympic Peninsula.

We enjoy a great long standing reputation, excellent training, top notch leadership and management support and world class technicians.

Locally owned and operated automotive dealership for 80 years has a very rare opportunity for a driven and experienced Service Advisor to join our busy service department.

We are looking for the right candidate to fit our dynamic culture. Must be energetic, can multi-task and has a positive can-do attitude.

Must have great communication skills, attention-to-detail and be a natural team player that is dedicated to providing industry leading customer service.

This is an excellent career opportunity and a great way to further your Service Advisor career with a top notch, busy dealership

Join our team and enjoy one of the most lucrative and competitive pay programs available.

Contact us today for a confidential interview.

Job Description

• Greet customers and assist them with any inquiries they may have
• Perform proper check-in, including vehicle walk-around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle.
• Consult with customer on applicable service specials and vehicle maintenance needs.
• Prioritize required services, and be prepared to provide options upon request.
• Keep customer informed on completion times, service expenses, and possible changes.
• Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns have been addressed.
• Provide concierge support for all owner inquiries, by phone, email, or in person.
• Spend quality time building relationship with the customer.
• Product knowledge sufficient to answer characteristic and operational questions regarding customer’s vehicles.
• Training provided to help you succeed in aspects of the above!

Job Requirements

You will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success:

• Preferred 3 years of work experience in automotive or other customer service oriented fields.
• Experience with Windows based computer systems and office products.
• Outgoing personality with expertise at developing relationships (i.e., a “people person")
• Basic internet proficiency.
• Valid U.S. driver's license, background check compliant and drug free.

Pay based on experience, range of $30,000 to $70,000 annually. Benefits include medical, dental, vision, 401k and paid time off.

About Ruddell Auto

Located in Port Angeles, Washington, we have been servicing our customers vehicles needs since 1941. Our employees are our greatest asset and we are a top performing, thoroughly professional and genuinely caring organization in all that we do. Since our inception, we have sold and delivered over 40,000 vehicles to customers on the Olympic Peninsula, and throughout the Pacific Northwest.

Job Type: Full-time

Pay: $30,000.00 - $60,000.00 per year

Schedule:

• 8 hour shift

Experience:

• automotive: 2 years (Preferred)
• Customer Service: 5 years (Preferred)

Work Location:

• One location

Paid Training:

• Yes

Management:

• Ops Manager

Typical start time:

• 7AM

Typical end time:

• 4PM

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Innovative -- innovative and risk-taking
• Aggressive -- competitive and growth-oriented
• Outcome-oriented -- results-focused with strong performance culture
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Company's website:

• www.ruddellauto.com

Company's Facebook page:

• https://www.facebook.com/ruddellauto

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place