Auto Damage Adjuster - Level 1, Electric Insurance Company

Job Description SummaryElectric Insurance Company is a premier personal and commercial lines insurance company that was established specifically to serve GE employees. Today, our insurance services extend to discerning consumers inside and outside of the GE community. Our commercial lines focus is on providing highly customized, cost-effective, and expert claims handling services to GE. Our personal lines focus is on providing extraordinary service and competitively priced auto, home, and umbrella insurance.

As a Claims Adjuster you will be part of a dedicated team providing service to our policyholders and claimants. You will be responsible for creating all new claims for the business and adhering to all state guidelines for claims handling. You will also respond to our customers' inquiries about the status of their claims and resolve small losses. Duties include determining coverage, confirming liability, assigning appraisals, negotiating and processing payments.

Job DescriptionPrimary Responsibilities:

• Provide exceptional customer service to customers
• Process all aspects of auto damage claims for both insureds and claimants.
• Determine coverage, confirm liability, assign appraisals
• Handle non-complex auto damage claims
• Determine/coordinate vehicle damage assessment
• Negotiate settlements with insureds, claimants, and other carriers
• Accept and input first notices of loss from policyholders
• Make coverage determination on all claims
• Handle low-end residential property damage claims
• Prepare estimates on smaller dwelling damage claims using computer-estimating software
• Make determination on when to assign a claim to an independent adjuster
• Review and analyze claim forms
• Effectively manage caseload of pending claim files.
• Negotiate settlements with claimants/adverse carriers

Qualifications:

• Strong customer service focus
• Exceptional interpersonal and communication skills
• Strong phone and negotiation skills
• Ability to work in a fast-paced environment
• Process oriented
• Proficient business writing skills
• Ability to handle a high volume of claims quickly and efficiently
• Strong organizational skills and the ability to prioritize workload
• Previous insurance experience a plus (customer service or claims)
• College degree preferred

The shift available once training is complete is Monday through Friday 8:00a.m.-5:00p.m. or 9:00a.m.-6:00p.m. Paid training starts January 2022.

Additional Information

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

As a federal government contractor, GE may in the future be required to have U.S. employees fully vaccinated against COVID-19. Some GE customers currently have vaccination mandates that may apply to GE employees.

Relocation Assistance Provided: No