Association Admin/Receptionist

We are a property management company looking to hire in the condominium/association department for our Dayton office. We are looking to hire a highly organized, self-motivated employee to assist the Association Managers in management of the associations. Some job responsibilities include substantial interaction with homeowners and vendors for associations, support the department and managers in administrative tasks. Real Estate and/or Property management experience is required.

Job Duties

• Field emails and answers telephones promptly from residents with questions and concerns.
• Inputs/Processes/Closes work orders as required for landscape, maintenance, irrigation, etc.
• Tracks resident issues to enable Association Manager(s) to identify major problems or trends.
• Maintains Association/homeowner files, mail, binders, and any necessary association inventory.
• Attends Annual /Board Meetings as requested by Association Managers.
• Creates newsletters and notices.
• Maintains homeowner roster, database, and mailing/e-mailing instructions.
• Assists in review of architectural improvement application if applicable, as well as processing of letters of approval/denial.
• Reviews receivable reports and assists Association Managers in forwarding collection packages to counsel, and sending monthly late notices.
• Assists residents with account balance inquiries.
• Ensures all safety precautions and procedures are followed while performing duties.
• Performs property inspections as directed by Association Managers.
• Any additional duties as directed by Association Managers.

Additional Desired Skills

- Customer service experience

- Excellent verbal and written communication skills

- Proactive, detail oriented and ability to work independently

Qualifications

- High school diploma required; Bachelor's degree, or related college coursework preferred

- Minimum 2-3 years of administrative and customer service experience preferred

- Must be proficient with Microsoft Office Suite - including Word, Outlook and Excel

- Yardi Software knowledge strongly preferred

- Valid driver’s license

- Drug and Background screening

The self-motivated candidate must have a "team player attitude" and demonstrate an ability to interact and communicate with professional courtesy and tact with residents, staff and contractors at all levels.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Work Location:

• One location

Work Remotely:

• No