Associate - Sales (Full Time)

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In 1945 Goodwill San Antonio’s founding purpose was to fight poverty and create opportunity for adults and youth in our community who were underserved by access to education and employment. Our founding purpose “Fighting Poverty and Creating Opportunity” endures today and now drives our mission of “Helping Changing Lives Through the Power of Work” in a new era of 21st century skills.

Goodwill San Antonio is one of the largest nonprofit organizations in San Antonio, employing more than 1,500 individuals who passionately serve our mission. We live out our purpose by providing our employees and others with the tools to succeed in their personal and professional lives and opportunity for upward economic mobility through education and employment programs. We are able to offer these programs and services through our mission-driven business operations with retail stores and contracts with local businesses to augment their operations.

We are currently seeking a dynamic individual who has a passion for serving others and making a difference. Working Here Helps Changes Lives. Join the GoodwillSA team and Apply Today: WorkforGoodSA.org.

POSITION SUMMARY
The Sales Associate is responsible for processing merchandise and assisting with the efficient operation of the retail store, assisting customers and handling customer transactions, performing basic record keeping functions and other basic retail operations duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet customers in a friendly and courteous manner. Make a connection with customers, asking questions and listening to shoppers’ needs, giving them guidance on meeting their shopping needs in the store. Inspire customers to buy and create lasting positive impression of you, Goodwill and their purchase. Continuously improve selling techniques.

• Receive, price and stock donations. Hang, inspect and tag textile or clothing in a production environment. Maintain selling floor presentations and restock on a proactive basis.

• Operate cash register. Receive payments from customers for purchases, record sales and other transactions. Handle cash, debit credits and issue receipts to customers efficiently and accurately.

• Keep aisles free from debris, remove obstructions from production and sales floors, as well as fitting rooms. Ensure work areas and facilities remain clean and organized. Inform Team Leader or Manager of possible safety hazards.

• Keep work area clean by sweeping, emptying trashcans, disposing of trash in appropriate containers. Follow safe working protocols.

• Maintain good housekeeping standards, performing basic janitorial duties as assigned.

• Adhere to Loss Prevention and inventory control and compliance procedures.

• Maintain regular, dependable attendance and punctuality.

• Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.

• Assist in safeguarding Goodwill team members and property from harm, damage or theft. Comply with the Ethics Policy by immediately reporting any observed or suspected theft, fraud, violence, or any unethical or inappropriate behavior to a supervisor, human resources, or the Ethics Hotline.

REQUIREMENTS

• Minimum 6 months to 1 year minimum experience working successfully in retail customer service oriented environment.

• Ability to bend, lift, grasp and move continuously through the day.

• Good verbal communication skills with ability to effectively work as a team to achieve mission goals

Equal Opportunity Employer/Veterans/Disabled