Associate - Production (Full Time)

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In 1945 Goodwill San Antonio’s founding purpose was to fight poverty and create opportunity for adults and youth in our community who were underserved by access to education and employment. Our founding purpose “Fighting Poverty and Creating Opportunity” endures today and now drives our mission of “Helping Changing Lives Through the Power of Work” in a new era of 21st century skills.

Goodwill San Antonio is one of the largest nonprofit organizations in San Antonio, employing more than 1,500 individuals who passionately serve our mission. We live out our purpose by providing our employees and others with the tools to succeed in their personal and professional lives and opportunity for upward economic mobility through education and employment programs. We are able to offer these programs and services through our mission-driven business operations with retail stores and contracts with local businesses to augment their operations.

We are currently seeking a dynamic individual who has a passion for serving others and making a difference. Working Here Helps Changes Lives. Join the GoodwillSA team and Apply Today: WorkforGoodSA.org.

POSITION SUMMARY

The Retail Associate II is responsible for loading and unloading donated goods using a hand truck (dolly), sorting textiles at a sufficient pace, distributing donated goods for processing and shipping or future storage, performing basic record keeping functions and other basic retail operations duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service to donors and customers by greeting and accepting donations at donation station. Issue donor receipt in friendly and courteous manner. Handle and sort donated goods into appropriate containers.

• Load, unload and move donated goods, materials, including furniture using a hand truck onto or from pallets, racks or shelves to maintain workflow of production cycle and to distribute donated materials.

• Supply Team Members with materials, boxes, barrels, containers, etc. by walking stations to identify and restock supplies.

• Sorting and pricing of donated items, garments and hard lines with limited supervision; monitoring and recording production levels. Tagging, rotating and placing products on shelves per guidelines.

• Keep aisles free from debris, remove obstructions from production and sales floors. Ensure work areas and facilities remain clean and organized. Inform Team Leader or Manager of possible safety hazards.

• Keep work area clean by sweeping, emptying trash cans and disposing of trash in appropriate containers.

• Maintain good housekeeping standards.

• Adhere to Loss Prevention and inventory control and compliance procedures.

• Maintain regular, dependable attendance and punctuality.

• Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.

• Assist in safeguarding Goodwill team members and property from harm, damage or theft. Comply with the Ethics Policy by immediately reporting any observed or suspected theft, fraud, violence, or any unethical or inappropriate behavior to a supervisor, human resources, or the Ethics Hotline.

REQUIREMENTS

• Minimum 6 months to 1 year minimum experience working successfully in retail customer service oriented environment.

• Ability to bend, lift, grasp and move continuously through the day.

• Good verbal communication skills with ability to effectively work as a team to achieve mission goals

• Must be able to meet the physical requirements of the position.

• For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

Equal Opportunity Employer/Veterans/Disabled