Associate Patient Care Coordinator/Receptionist

Responsibilities:

· Welcomes and greets patients and visitors to the facility in a friendly manner; determines the purpose of the visit; has the patient complete the appropriate paperwork, if necessary; informs the Physical Therapist of their arrival informs the Physical Therapist of their arrival

· Provides information to those who call the facility; transfers calls as needed; works with the Site Supervisor to ensure proper desk coverage at all times

· Schedules and cancels appointment as appropriate, ensures follow-up visits are scheduled as appropriate

· Collects co-payments and post all funds in the EMR/Billing system

· Records patient information into the EMR/Billing system

· Prepares flow sheets for the following day’s appointments; review for accuracy and file them as they are completed each day

· Scan identification and insurance information into the EMR/Billing system

Qualifications:

· Must have the ability to exercise a high degree of diplomacy and tact; excellent customer service, communication and interpersonal skills.

· Must have excellent telephone skills; handling large call volume may be required.

· Must be willing to travel to other locations when coverage is needed

Job Type: Part-time

Pay: $13.00 - $17.00 per hour

Work Location:

• One location

Company's website:

• www.professionalpt.com

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Plastic shield at work stations
• Temperature screenings
• Sanitizing, disinfecting, or cleaning procedures in place