Associate I - Corporate Services

Role Proficiency:

Under constant supervision perform business support tasks supporting one or more verticals/functions or provide high quality administrative assistance to the leadership.

Outcomes:

• Part of a team and an individual contributor to Corporate Services works under supervision.
• Gather and analyse information and recommend solutions
• Reporting and MIS
• Recognize and maintain confidential information
• May have to relocate as required by the job
• Perform other duties as assigned or requested
  

Measures of Outcomes:

• Quality of assistance and service provided
• Accuracy and speed of execution
• Coordination and effective communication
• Accuracy of reporting and MIS
• Efficiency in execution of tasks
  

Outputs Expected:

Administrative Tasks:

• Provide business support to one or more vertical/functions or provide professional and confidential administrative assistance to the Leadership.
• Coordinate with different teams and support Account/function/leadership in process changes or new process/policy roll out
• Collect and analyse information on specific business problems and as directed by the manager
• Prepare and Publish MIS reports
• Perform any other duties or tasks consistent with the level and position and as directed by the manager.
• The incumbent has no supervisor responsibilities
• Must be able to relocate as needed by the company
  

Administrative assistance to Leadership:

• Coordinate / manage business travel conference / meeting bookings and accommodation for the Leadership
• Compile itineraries for corporate travel – including the preparation of agenda’s / briefing documents and background research required for meetings and appointments
  

Skill Examples:

• Ability to quickly learn aspects of organization policies and processes
• Orientation towards team success and cooperation
• Orientation towards achievement of team and organizational goals
• Negotiation Skills
• Ability to adapt to different environments and situations as the need arises.
• Excellent Communication Skills
• Analytical bent of mind
• Execution focus
• Team skills
• Interpersonal skills
• Presentation Skills
  

Knowledge Examples:

Knowledge Examples

• Conversant with the Microsoft Office Suite especially MS Excel and Word