Associate Account Manager - Surety

Join our #oneTEAM!

For someone entering their career or wanting to make a career change, this is an opportunity to develop professional roots in a fast-growing company. Are you driven? Are you highly organized? Do you thrive in a fast-paced work environment? If so, we need to talk to you. If inexperienced no worries, we will train the ideal candidate.

WHAT WE OFFER

• Competitive pay,
• Full benefits package with employer contribution (401k, medical, dental, vision, etc.),
• Opportunity for advancement in a fast growing organization,
• Paid continued education courses,
• AND MORE!

SUMMARY

This position works under the support and direction of the account management team and risk advisors, processing day-to-day service requests associated with surety accounts.

PRIMARY RESPONSIBILITIES

• Assist account management team by delivering quick and accurate responses to service requests in a caring and friendly manner.
• Receive, process and manage incoming bond requests delegated by account managers.
• Accept, process and communicate standard tasks such as, but not limited to:
  • execute License, Bid, and Performance & Payments bonds,
  • obtain information requested by surety companies to support in the underwriting process,
  • maintain a status list of all Bid and Payment & Performance bonds,
  • process client correspondence per bond procedures, and
  • prepare, process, and print invoices daily.
• Enter client activity and other relevant information into the company’s software system(s).
• Attend and actively participate in agency service training meetings.
• Develop positive relationships with partner insurance carriers.
• Follow all federal and state regulations, and best practices for avoiding errors and omissions.

SECONDARY RESPONSIBILITIES

Perform miscellaneous projects and complete various tasks as requested by management.

JOB SPECIFICATIONS

Education, Experience and Certifications

• High school degree or equivalent required
• Bachelor’s degree preferred, but not required
• Previous work experience in insurance or another service industry is helpful, but not required
• Ability to obtain property and casualty insurance license

Knowledge, Skills and Abilities???????

• Positive “can-do” attitude
• A self-starter who regularly demonstrates initiative
• Effective oral and written communication skills
• Strong attention to detail with excellent organizational skills
• Demonstrates a strong understanding of the fundamentals of customer service
• A working knowledge of standard technology, including core Microsoft Office products: Outlook, Excel, Word, PowerPoint
• A team player who collaborates between departments and works well with his/her coworkers
• A professional who demonstrates the ability to carry on a conversation with members of the team and insurance carriers as needed
• Able to work independently with minimal supervision in fast paced environment
• A role model for North Risk Partners’ core values, mission and desired culture