Assistant Store Manager, Merchandising-Last Call Grapevine Mills

NEIMAN MARCUS GROUP
Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG’s brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.
As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.
Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG’s goal is to offer customers a seamless experience across its stores, online, and remote digital selling.
NMG’s priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.
As part of NMG’s Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being “All Heart.” NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.
NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love – love for customers, love for associates, and love for brand partners.
DESCRIPTION

The Assistant Store Manager, Merchandising is to build sales volume by leading the selling team to provide selling and service that exceeds our customers' expectations. This manager is responsible for the selling team, including the recruitment and selection of selling associates, training, retention, and performance management. This manager strives to achieve the goals of the store as well as the Last Call Division. This role will assist the Store Manager in driving sales and positive plan results through superior customer service, events, promotions, and motivation of the staff. The Assistant Store Manager, Merchandising also acts as Manager on Duty and assists in leading the store’s daily operations, as well as contributes to the maintenance of the store through daily recovery.

• Lead the selling team to achieve store goals in sales, clientele capture and customer service, among others
• Continually re-merchandise product to create impactful, on-trend statements while following Last Call visual presentation direction
• Develop a high performing team of associates by teaching, coaching and providing actionable feedback to drive performance
• Assess associate performance consistently and objectively
• Effectively communicate key information to associates, such as product knowledge, new store promotions, and all company expectations
• Deliver flawless execution in weekly promotional signing changes and effectively communicate the current sales promotion to associates
• Identify current business trends. Communicate with store manager and merchants regarding merchandise needs and issues
• Ensure that merchandise is recovered throughout the day and kept to presentation standards.
• Establish and maintain customer relationships by leveraging in store tools of clientele and Sales Associate Email
• Performs other duties as required

Qualifications

QUALIFICATIONS

• High School diploma. Bachelor’s degree in business or fashion preferred
• 2+ years of retail management experience
• 1+ year of visual merchandising experience
• 5+ years of retail experience preferred
• Basic Computer skills
• Must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.

Primary Location: United States of America-Texas-TARRANT-Grapevine-Grapevine Mills Last Call Work Locations: Grapevine Mills Last Call Neiman Marcus Last Call 3000 Grapevine Mills Pkwy. Grapevine 76051 Job: Retail Sales Management Organization: Last Call Schedule: Full-time Shift: Flexible Employee Status: Regular Job Type: Standard Job Level: People Manager Travel: No Job Posting: May 26, 2021, 6:18:35 PM