Assistant Property Manager

Overview: KETTLER currently has an opening for an Assistant Property Manager in Washington, D.C. The Assistant Property Manager, under the direction of the Property Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.
Pay rate: $48,000-$52,000/yearResponsibilities:

• Managing administration of property operations and leasing office.
• Supporting Property Manager with monitoring the financial operations and achieving budgeted NOI.
• Manage and mentor a team of Leasing Consultants.
• Coordinating the maintenance of property grounds and service requests.
• Providing a quality living environment for residents and positive work environment for team members.
• Working with the marketing team to achieve maximum occupancy at property.
• Handling of all aged delinquency collection practices.
• Processing all move in and move out protocols to insure proper accounting of resident ledgers.
• The processing of all renewals.
• Handle all leasing overflow of showing apartments and following up on traffic.
• Providing excellent customer service to residents and prospects.
• Help manage efficient rental collections, rent postings, and daily deposits.
• Contribute to achievement of team goals, leasing benchmarks, and resident retention.
• Support outreach initiatives that effectively market/promote the property.
• Understand the current sub-market and mentor others to ensure their comprehension.
• Lead by example to help maintain a high-performing, customer-focused team.
• Contribute to resident satisfaction and the achievement of property goals.
• Other duties as assigned.

Qualifications:

• 3+ years of property management experience or a 4-year Bachelor’s Degree in a related field.
• Computer Proficiency and knowledge of Microsoft Office Suite.
• Proven track record of success with the leasing process.
• Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
• Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
• Strong financial analysis, budgeting, and P&L management skills.
• Experience in luxury or market-rate segment is preferred.
• Experience being an inspirational leader of others.
• Extensive knowledge of Yardi or other Property Management software programs.