Assistant Operations Manager
- Full-Time
- Grapevine, TX
- Nth Degree
- Posted 2 years ago – Accepting applications
Nth Degree is a dynamic organization. We work with Fortune 500 companies on the world’s largest stages. We’re highly sought after and well respected in the trade show and event industry. Simply put, we’re at the top of our game.
We stay there by hiring remarkable people and empowering them to deliver for our clients. For us, taking pride in our work comes naturally. We like a challenge. We do things that others say can’t be done—and we often do it on timelines they claim are impossible. But for us, it’s all in a day’s work.
If you enjoy a fast-paced environment with a great group of co-workers but can also thrive independently and enjoy taking care of customers while providing a high level of service, let’s talk!
What You Do:
- Assist in the planning, staffing, and execution of labor services on all shows in the base and/or satellite cities
- Make pre- and post-show operations calls
- Complete market lead sheets
- Partner in developing and managing vendor selection and the annual budget
- Assist in identifying and recruiting top prospects for key Lead and Project Manager positions
- Collaborate with stakeholders across the organization to provide the highest level of customer service; respond to all customer service inquiries in a timely manner
- Assist, as needed, in researching and establishing labor resources, vendors, and shops for satellite cities
- Act as a liaison for the sales team including pursuing leads, facilitating new business, and assisting with bids and estimates
- Train key staff, Leads, and Project Managers on company policies and procedures
Who You Are:
- 4+ years’ similar operational support and customer service experience; trade show industry familiarity preferred
- Proficiency in Microsoft Office, databases, and internet research
- Ability to solve problems with a creative, flexible, and resourceful approach
- Solid understanding of basic expense and inventory management concepts
- Superior attention to detail
- Exceptional interpersonal and collaboration skills; ability to charismatically manage cross-functional relationships within the organization
- Expert time management and organizational skills with the ability to adapt to a rapidly changing environment
- Ability to work long hours and travel as needed
Nth Degree is an equal opportunity employer committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.
Job Type: Full-time
Pay: $70,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Operations management: 1 year (Required)
Work Location: One location