Assistant Manager, Patient Care - Med/Surg - South Shore University Hospital

Job Description

Under the leadership of the Manager Patient Care/ Director Patient Care, the Assistant Manager has shift related fiscal, clinical and operational accountability. The ANM is responsible for a direct care unit or units within Northwell Health. Utilizing the nursing process, the Assistant Manager Patient Care is responsible for creating a safe, healthy work environment that supports delivery of high-quality patient and family centered care in a healing environment. The role is influential in supporting a professional environment and fostering a culture where highly engaged interdisciplinary team members are able to contribute to optimal patient outcomes and to grow professionally. The Assistant Manager Patient Care maintains clinical expertise and knowledge in order to provide direct care as a key component of their role.

Job Responsibility

• The Assistant Manager Patient Care supports the nurse manager’s implementation of the strategic plan by effective communication with all team members.
• The Assistant Manager is actively involved in the interviewing, hiring, couching and counseling of staff.
• The Assistant Manager develops and sustains relationships with team members, patients and families centered on trust, respect and inclusion.
• The Assistant Manager upholds Culture of C.A.R.E., Northwell Health’s promise to our patients and families, to create a culture of connectedness, awareness, respect and empathy.
• The Assistant Manager inspires and motivates team members by modeling leadership and professional behaviors that embody The Northwell Health mission, vision and values.
• The Assistant Manager ensures that team members utilize best practices that are patient-centered and is a champion for a just culture where staff feel safe to utilize the tools in TeamSTEPPS.
• The Assistant Manager supports employee engagement for the unit as a priority and executes and monitors the goal and action plans that support team pride and promote a healthy work environment.
• The Assistant Manager is responsible to demonstrate the core clinical competencies for the patient population of oversight in order to provide direct care as a key component of their role.
• The Assistant Manager is a professional role model and clinical expert, actively practicing and promoting standards of professional practice, and inspiring team members to pursue continuing education.
• The Assistant Manager remains current on knowledge of population health, scope and standards of practice, professionalism and healthcare legislation, working closely with the NM to inform staff.
• The Assistant Manager supports frontline staff inclusion in change forums and projects that impact their practice.
• The Assistant Manager demonstrates basic knowledge and competencies of the business needs for day-to-day operations on the unit.
• The Assistant Manager is responsible to assure day to day staffing and resources are planned for and reconciled for the shift of oversight and is able to explain and mitigate variances.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• Bachelor’s Degree in Nursing (BSN) required.
• Current license to practice as a Registered Professional Nurse in New York State required, plus specialized certifications as needed.
• 4-6 years of technical experience and 0-2 years of leadership / management experience, required.