Assistant General Manager
- Full-Time
- Dunn, NC
- Copart
- Posted 3 years ago – Accepting applications
Job Description
The Assistant General Manager will assist the General Manager in managing the overall Planning, Organizing, Leading, and Controlling (P-O-L-C) functions of the facility. In addition, the Assistant General Manager will assist the General Manager in managing aspects of the P-O-L-C framework with the goal of leading the facility and staff to meet budget, revenue, and customer satisfaction standards. Through a thorough understanding of Copart policies and practices, the Assistant General Manager will offer hands on support to the team and create a customer first environment by offering unique and innovative solutions to customer's needs while maintaining company standards for policy, quality, and service.
- P&L responsibility- assist GM with review of both revenue and costs on a monthly basis for accuracy and opportunities
- Assist GM to hire, train and develop staff to meet company guidelines
- Assist the GM in managing the day-to-day operations of the facility including staff management, customer and employee issues as needed
- Assist GM in Audit of facility to confirm and enforce compliance with internal procedures as well as accordance with county, state, EPA and OSHA regulations
- Build relationships with members and sellers to manage customer satisfaction
- Assist GM in tracking and leading facility staff to meet company metrics
- Provide direction to team regarding duties and goals
- Minimum of two years' experience as a manager in a logistics, distribution or operations environment
- Proven track record of seamless operational functionality and achievement of corporate goals at the AGM level or higher.
- Ability to solve complex problems and issues
- Strong analytical skills to interpret and forecast financial budgets
- Ability to develop, recommend and implement plans for continuous process improvement
- Strong leadership experience and skills
- Excellent interpersonal skills
- Excellent written and verbal communication skills
- Great customer relations skills and experience
- Four year college degree preferred
- Proficient in all areas of Microsoft office
- Experience managing a staff of five or more people
- Bilingual skill a plus
- Valid driver's license