Assistant Community Manager

MISSION AND VALUES

MidPen Housing is a non-profit organization that develops high-quality affordable housing communities, professionally manages the properties in those communities, and provides services to residents. The three affiliated corporations are MidPen Housing Corporation, MidPen Property Management Corporation, and MidPen Resident Services Corporation.

Our mission is to provide safe, affordable housing of high quality to those in need; to establish stability and opportunity in the lives of residents; and to foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

MidPen Housing associates advance a culture of belonging, inclusion, diversity, and equity to effectively bridge across differences that are representative of the communities we serve. We seek to have a high performing, inclusive, and engaged workforce that is centered around constant learning.

SUMMARY

The Assistant Community Manager reports to the Community Manager and is responsible for supporting the daily operations of the property. Key areas of responsibility include fiscal management, compliance, facilities and risk management and resident relations.

COVID-19 Vaccination Mandate

All MidPen employees are required to be fully vaccinated against COVID-19. Subject to applicable law, all prospective hires will be required to demonstrate they have been fully vaccinated for COVID-19; or qualify for an accommodation to this vaccination requirement. Those employees with an approved accommodation will be required to test for COVID-19 on a weekly basis.

Oakland residents will receive first priority.

ESSENTIAL DUTIES

• Schedules income verification appointments, prepares and processes lease agreements and maintains housing wait list
• Assists in the completion of re-certifications, welfare exemption documents, Management and Occupancy (MOR) and Tax Credit Allocation Committee (TCAC) reviews
• Issues notices, schedules vacancies, prepares, and monitors turnover forms
• Assists in the collection of rents, completion of security deposits, logs petty cash use and preparation of bank deposits
• Inspects property and identifies maintenance and security issues. Supports working relationships with local law enforcement and emergency agencies
• Coordinates maintenance inspections with facilities staff and ensures work orders are processed in a timely manner
• Maintains resident and property files without compromising confidential information
• Communicates procedures regarding emergency preparedness to residents and coordinates logistics for resident meetings
• Performs other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

• High School diploma or GED and one year of residential property management, customer service or administrative experience or a combination of education and experience

KNOWLEDGE, SKILLS AND ABILITIES

• Proficiency using MS Office and/or RealPage software system
• Possess strong verbal and written communication skills
• Strong customer services with the ability to achieve measurable results
• Ability to work independently with minimal supervision in a team-based environment
• Must be well organized and detail-oriented
• Must possess a valid California driver’s license, reliable transportation, and proof of current auto insurance policy

PHYSICAL REQUIREMENTS

• Constantly perform desk-based computer tasks
• Frequently sitting
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds
• Rarely twist/bend/stoop/squat, kneel/crawl.

This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned

Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.