Area Manager -Massachusetts/Connecticut/New Hampshire

• A bachelor’s or master’s degree with a conferral date between May 2019 and August 2021

This role will start between January 2021 and September 2021. This is a full-time position.

Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. As a people leader, you will have an opportunity to truly invest in others and develop a collaborative leadership style, while mastering the tools, processes, and operations that have helped create the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, are energetic, and an organized self-starter, apply to join our team in Amazon Operations as an area manager! Amazon provides extensive training and development for entry level managers to learn to become exceptional people leaders. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!

As an area manager, you will have the opportunity to coach and develop your own team of Amazon associates in a distribution warehouse environment. Your main focus will be motivating, mentoring, and managing your team. As a servant leader, the area manager will ensure that their team of Amazon associates have all the tools needed to succeed for any task during a shift.

What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations! Our Operation’s workflow can be broken three major lanes: first mile - where the product is housed and ready for your order; second mile - where your order is hauled to your area; and last mile - when the product is delivered to your door. Please note that all lanes have slight building variations, but one thing is constant, our vision and dedication to the customer.

Locations and Placement:

• The position is NOT a corporate role and will be located in a fulfillment center, sort center, delivery station, or other warehouse environment
• Must be willing to relocate at time of hire (position location is most heavily weighted on business need but will also take into account individual location preference)

Key Responsibilities:

• Coach, manage, and develop a team of 50 to 200 Amazon associates
• Communicate policies to your team and act as the primary information source for the team -maintaining compliance, consistency, and taking corrective action when needed
• Create, manage, and support recognition programs
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates
• Ensure procedures are followed for building security and product loss prevention
• Partner with the management team to establish and maintain quality control standards
• Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality
• Work weekends, holidays, and/or overnight shifts
• Work overtime both in peak season and as needed
• Stand/walk during shifts lasting up to 12 hours
• Walk in/and around the warehouse with great frequency; many facilities are over a quarter mile in length
• Access all areas of building, ascending and descending ladders, stairs, and gangways
• Regularly bend, lift, stretch and reach both below the waist and above the head
• Lift and move items up to 49 pounds

Preferred Qualifications:

• Strong communication skills, both verbal and written
• Adept at the ability to motivate others in a deadline-driven environment
• Ability to analyze and dive deep into data to provide thought-provoking, workable business solutions
• Proven track record of taking ownership and driving results
• Ability to thrive in an ambiguous environment

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.