Analyst, LIS

Laboratory Information System Analyst provides system building, testing, implementation, analytical, educational, and system support/maintenance for laboratory modules, upgrades, interfaces, and procedures through a comprehensive knowledge of the clinical and pathologic laboratories' technical operations and their dynamic integration with information technology systems.

• Assists with the implementation of Laboratory Information Systems (LIS).
• Integrates LIS with EMR/EHR Systems, external reference labs, and/or lab analytical instruments.
• Maintains and supports the LIS daily by resolving issues in the Match Queue, Scan folders, Partially completion log, and case accession log.
• Supports auto-verification in the clinical labs when applicable.
• Maintains required documentation to conform with CAP regulatory standards. Reviews CAP checklists and reviews/write policies and procedures to comply with each standard.
• Assists with the development and maintenance of educational materials for LIS; may lead to either formal or informal instruction on system software or functionality. This includes training Pathologists, Histotechs, Cytotechs, and accessioning staff on the steps to generate final reports.
• Tests and implements new projects involving the Clinical and Pathology LIS as required.
• Utilizes test scripts to perform LIS functionality for new tests and interface testing for new interfaces.
• Provide daily support and troubleshooting for test and production hardware, software, and operations issues
• Provides recommendations that align with organizational and IT operations goals in a cost-effective manner
• Effectively communicates and interacts with employees and clients and aid them in implementing and troubleshooting systems
• Provides guidance, direction, and training to the internal team on all system/software updates and changes
• Balance work across multiple projects and priorities with overlapping schedules
• Recommend new technologies and tools to optimize company production and growth
• Responsible for end-user account maintenance; including account creation, ongoing maintenance, and deletion
• Ensure that all IT projects are delivered within the defined scope, quality, time, and cost requirements
• Document all interactions and problem resolution

• Performs daily assessment of LIS server status/connectivity to ensure orders are transmitting properly.
• Confirms LIS backup status. Coordinates emergency backup if necessary.
• Oversees/performs troubleshooting of LIS system. Escalates to software vendor when required.
• Designs and develops ad hoc reports for both medical and laboratory business purposes. This includes weekly TQA reports and specimen deficiency reports.
• Reviews and resolves billing reports/errors. Communicates findings to appropriate departments.
• Receives questions by phone, e-mail, work-order system, and resolves problems, and/or, gives information to callers/requestors.
• Meets with departmental and sectional personnel to provide direct technical support for problem definition and/or project requirements including analysis, troubleshooting, and resolution of database and project development issues.
• Performs and documents database changes as necessary for system maintenance of the daily backup log and server patching events.
• Performs other job-related duties as required.

• Physical mobility, which includes movement from place to place on the job.
• Physical agility, which includes the ability to maneuver the body while in place.
• Dexterity of hands and fingers.
• Endurance (e.g. continuous typing, prolonged standing/bending, walking).

• Possible exposure to laboratory biohazard materials or chemicals if PPE is not worn.

Minimum Qualifications

• Education Required: Associate degree in Clinical Laboratory Science
• Experience Required: Two years of relevant experience.

• Bachelor’s degree in Medical Technology, Histology Cytology, or Computer Science.
• 2 years of IT experience with at least 1 year of experience working with a LIS.
• MT. MLS (ASCP) Certification.
• Working knowledge of various aspects of Lab operations and specialties such as Microbiology, Pathology, etc.• Working Knowledge of HL7 and Lab Device Interfaces.
• Expert knowledge of the Laboratory Department and LIS information flow.

Must be willing to work outside of the normal 8-hour 5-day workweek as required, with the expectation that the hospital information system is a 24 x 7 operating environment. Will be on-call 24 hours a day as a part of the problem escalation team and may be required to adjust the working schedule to accommodate a shifted work week.

As needed in the scope of the position including training, troubleshooting, projects, conferences, meetings, and upgrade/conversion support.

• A friendly and fast-paced environment working with passionate people

• Outstanding growth opportunities

• Time Off

• Medical, Dental and Vision Insurance

• Short/Long Term Disability, HSA, and Life Insurance

• 401K plan with company matching contribution

• Cash Bonus Programs

• Recognition and rewards programs to recognize successful teams

• Other Perks & Discounts

• Commuter and parking discount program to help you save (using pretax dollars)

*Full Time Benefit Eligible Employees Only

Our Company provides equal employment opportunities ( EEO ) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/ .