Allstate Beverage Company, LLC
Position Description – Zone Delivery Manager (ZDM)
Demopolis, Alabama
Reports to: Delivery Manager
Position Objective:
Responsible for leading, directing, and controlling the delivery department goals, objectives and activities within assigned territory.
Description of Physical Tasks:
Keep shelves and vendors clean. Place product on hand truck or dolly (approximately 20 to 50 lbs per case). Pushes/pulls hand truck to machine or shelves and loads appropriate company products. Climbing in and out of vehicle and proper lifting techniques.
Responsibilities Include:
- Assist in managing the department to ensure timely deliveries, proper rotation, merchandising, customer service, safe driving, and vehicle maintenance.
- Manage assigned Team headcount, updated organization chart, and KOI tracking requirements.
- Perform all work activities in accordance to established safe work practices, and all Company policies and procedures.
- Ensure all assigned Team Delivery Drivers adhere to DOT policies.
- Ensure that all assigned Team employees adhere to all company policies and procedures.
- Ensure that all account receivables are collected according to company policies.
- Assist Delivery Manager with recruitment, interviews, and hiring of prospective employees, and with approval of Managing Director.
- Conduct assigned Work-With’s & Audits to observe, critique, and improve delivery performance.
- Review and adjust daily (when necessary) the work assignments of assigned Team.
- Conduct all performance reviews for assigned Team, with assistance from Delivery Manager.
- Assist Delivery Manager with research and implement route re-alignments that are necessary to improve customer service, with the approval of the Managing Director.
- Assist with direction and execute the Delivery Department training program, and implement the continuing education of employees to ensure the professional and consistent performance from the team.
- Instruct and complete new hire and ongoing training documents for assigned Team.
- Implement corrective action and/or disciplinary plans for assigned Team employees with assistance from Delivery Manager as needed.
- Assist, conduct, and report safety / accident investigations, for the department, following the guidelines of the Company’s process and/or procedure.
- Participate in Company safety committee meetings, and safety projects as assigned.
- Have a working knowledge of all routes and, if necessary, fill-in during vacancies, sick, and vacation leave.
- Attend and participate as instructed at all safety and driver’s meetings.
- As assigned, assist with special events.
- Complete all the special attention items the Sales Department has communicated to you.
- Promote the sales of company products through personal selling efforts and regular contacts with individual accounts, chain stores and large retailers.
- Maintain a positive working relationship with the owners, managers and employees of all assigned accounts.
- Maintain open and clear communications with the owners, managers, and other employees of the company.
- Monitor, track and train proper operation, protection from damage, and return of all equipment that has been issued to you and assigned team.
- Courtesy on the road is important at all times. Be polite to other drivers, it is a reflection on the image of the company.
- Dress and maintain your personal appearance in a professional manner and according to company policy.
- Report immediately to the Delivery Manager any traffic violations (on or off duty,) that may affect your CDL status and/or insurability.
- All other duties as assigned.
Equal Employment Opportunity Policy: Gulf Distributing Holdings, LLC is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.