Workplace Experience Program Manager Details

Workplace Experience Program Manager

Audible - Newark, NJ

Employment Type : Full-Time

Job summary
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

ABOUT THE ROLE
The Workplace Experience Program Manager will support the growing portfolio of Workplace Experience (WX) by ideating, planning and executing on innovative programming that includes brand activations, hub-based experiences, and neighborhood impact efforts in collaboration with cross-functional teams and/or community partners. With particular attention to our distinctive well-being strategy, the Workplace Experience Program Manager will identify opportunities and develop processes to accelerate implementation and adoption of related programming globally.

ABOUT THE TEAM
Workplace Design & Experience (WDX) is a creative incubator positioned within the People & Places organization (HR/Workplace Real Estate & Facilities) leading efforts to reimagine our internal brand, develop inspiring and highly collaborative workspaces, and deliver innovative experiences that draw employees back to our hubs and fuel meaningful connections with colleagues around the globe. WDX is at the forefront of the future of work at Audible while also shaping the rapidly-evolving human experience of work through comprehensive strategies on well-being. We are a small but agile team of Creatives and creative thinkers who continually imagine and invent, both inside Audible and outside in our surrounding Newark neighborhood and the global communities in which we operate.

ABOUT YOU
You articulate the possible and move fast to make it real - a self-starter capable of taking initiative with minimal direction. By embracing ambiguity and connecting dots across teams and functions, you are able to solve for complex issues with both creativity and efficiency. No idea is too big and no task is too small - as a self-motivated organizer and problem-solver, you have a breadth of experience in defining and implementing new processes to operationalize and scale programs with measurable gains in engagement. You are an exceptional communicator with the ability to convey intricate information in a clear, concise manner. You have proven success in program and event management (virtual, in-person, hybrid) and have achieved this with a generosity of spirit and collaboration that brings many to the table and celebrates the efforts of all.

As Workplace Experience Program Manager, you will.

• Create, coordinate and execute culture-forward initiatives, activations and recurring programming both inside and outside Audible to drive employment engagement, global connectivity and community impact.
• Study and draw inspiration from culture, technology and evolving workplaces to ensure delivery of programs and activations on the cutting edge and in alignment with talent attraction goals and new ways of working.
• Operationalize and globalize adoption of WX and well-being initiatives working in lockstep with Workplace Experience Partner, WDX Project Manager and Creatives.
• Cultivate collaboration to drive outcomes among various cross-functional teams including HR, Facilities & Events, Global Corporate Affairs/Communications, TechOps and the Global Center for Urban Development.
• Build relationships with employees and stakeholders in various regions, ranging in level to expand WX projects and initiatives globally.
• Grow employee engagement with improved access to activations and opportunities by effectively leveraging new communications platforms (Simpplr) and delivering/maintaining a comprehensive calendar solution.
• Market WX initiatives by drafting communications, presenting and facilitating on a variety of topics to inform broad audiences across the company.
• Manage events and activations from development to debrief - e.g., kick-off and planning, run of show, promotion and registration, staffing and resources, follow-up and reporting.
• Maintain the WX budget, including detailed financial updates with forecasts versus actuals, examining risks and opportunities, and driving recommendations on optimizing spend.
• Define and track engagement metrics to ensure WX resources are allocated to successfully deliver against goals and continue to delight our most valuable asset, our people.

Basic Qualifications

• 3+ years experience in program or project management
• Experience using data and metrics to drive improvements
• Experience working cross functionally with tech and non-tech teams

• 
  Bachelor’s Degree
• Experience managing employee-focused programs in a corporate setting with a diverse organization, from start to finish.
• Experience defining program requirements and using data and metrics to determine improvements.

Preferred Qualifications

• Highly curious tastemaker with a pulse on the cultural drumbeat and emerging trends, with a keen ability to align what is most meaningful and relevant to a modern and evolving workplace experience.
• Current knowledge and experience related to intersectional, holistic well-being.
• Experience in event management and employee wellness programs.
• Experience developing internal content and working with HRIS systems, intranets as well as content management systems.
• Proven track record for leading cross-functional collaboration, building alignment around a vision, managing details of execution and driving data analysis on initiatives with local and global impact.

ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in a common office space (work from hub) and remote work (work from home). Some teams will work mostly at hub, some mostly at home and others hybrid. For more information, please visit adbl.co/hybrid.

Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.