WORKFORCE MANAGEMENT PROGRAM MANAGER
Employment Type : Full-Time
Job Description:
Job Summary
In this high impact role, you will support ABM’s Workforce Management (WFM) initiative project and program management needs. Playing a direct role in coordinating the design, development and deployment of the processes and technology required for WFM, including time & attendance, forecasting, and scheduling capabilities. The ideal candidate for this role combines experience managing a portfolio of interrelated workforce management projects, strong business acumen and technical knowledge.
This position presents an opportunity to play a key role in supporting one of ABM’s most transformative efforts to enable efficiency with a massive, highly distributed workforce across thousands of locations.
Primary Responsibilities
- Builds relationships and works closely with ABM department stakeholders, consultants and WFM vendors
- Oversee multiple project teams, ensuring WFM initiative goals are reached
- Develop, manage and report out on WFM initiative project plans
- Work closely with ABM leadership sponsors, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources/bandwidth, budget, and timing for current and future initiative projects
- Accountable for delivering against established initiative goals/objectives
- Work with other project and program managers to identify risks and opportunities across initiative projects
- Analyze, evaluate, and overcome initiative risks, and produce status reports for leadership and other stakeholders
- Partner closely with other ABM department stakeholders on collateral processes and systems
- Additional duties and responsibilities as determined in the future
Job Requirements:
Education, Required Skills & Competencies
- Bachelor’s degree required, ideally in technology or business. Advanced degree preferred.
- 5+ years progressively responsible related experience is preferred with the ideal candidate having past WFM project and program management experience
- Experience deploying enterprise scale WFM solutions desired, ex: UKG (formerly Kronos and Ultimate Software), Infor, Workforce Software, Ceridian, etc.
- Experience with supporting the deployment mobile based solutions for field leaders and large scale (50,000+) highly distributed front-line employees
- Experience with project and program management of process automation, enterprise systems integrations, data/workflow process design, systems migrations, employee attribute standardization and simplification is desired
- Experience working with Payroll, Finance, Legal, HR and other administration partners