Employment Type : Full-Time
Job Locations: US-WA-Oak Harbor Mission: Wireless Advocates is a leading provider of wireless products and services both online and in nearly 700 retail locations nationwide. Together with the top wireless carriers (Verizon, AT&T, T-Mobile) and manufacturers (Apple, Samsung, Google) - our knowledgeable team of wireless experts are here to help people connect.
At Wireless Advocates, we continuously engage with the top wireless manufacturers, providers and channel partners to bring you the very best deals in wireless products and services. The goal – to make purchasing wireless simpler. By partnering with all the major carriers and manufacturers, we’re able to provide our customers a full range of wireless choices and the unbiased consultation they need to select the device and plan that’s best for them. Responsibilities: Do You Have What It Takes to Succeed? You are the type of sales expert who creates a positive member experience. You strive to meet or exceed all Wireless Sales Representative customer service, quality of sale and performance expectations. You exhibit high levels of professionalism and operational excellence. You take pride in providing exceptional customer service. You maintain effective working relationships with your peers, manager and base personnel. You are able to meet sales expectations with minimal direct supervision. This is an exciting opportunity in a retail space that is primed for massive growth now that 5G is here. We hold a unique advantage in that we're able to offer all of the latest devices and plans from Verizon, AT&T, and T-Mobile/Sprint. Responsibilities Wireless Sales Representatives (WSR) are responsible for creating an excellent member experience by ensuring every interaction is professional and utilizes the GUESTS methodology. The WSR provides expert product and service selection advice so that military members and their dependents purchase products that meet their individual needs and wishes. The WSR is responsible for achieving personal sales and service goals and meeting all operational standards and expectations. The WSR must demonstrate the Company Guiding Principles in all interactions with military members and/or their dependents, employees and Exchange personnel. Since this is a retail position, the WSR should ideally be available for shifts in the evenings and on Friday, Saturday and Sunday. Sales Performance
Customer Service
Operational Performance Consistently meets or exceeds all operational standards including:
Competencies
Qualifications: Requirements
Wireless Advocates is an equal opportunity employer, we encourage and support diversity in the workplace. To find out more about us, visit our website at: www.wirelessadvocates.com