VP of Quality Details

VP of Quality

Good Samaritan Hospital - San Jose, CA

Employment Type : Full-Time

Description

SHIFT: No Weekends
SCHEDULE: Full-time
About HCAHCA is the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes 166 hospitals and 114 outpatient centers in 20 states and England. At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Are you looking for a company that places integrity over their bottom line? Here at HCA, our everyday decisions are founded on compassion. Apply today and join a team that is dedicated to serving others in need. You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for dedicated professionals like you to be part of our Quality team. Join us in our efforts to better our community! BenefitsAt HCA, you have options. You can choose from a variety of benefits to create a customizable plan. You will have the ability to enroll in several medical coverage plans including vision and dental. You can even select additional a la carte benefits to meet all your needs. Enroll in our Employee Stock Purchase Plan (ESPP), 401k, flex spending accounts for medical childcare needs, participate in our tuition reimbursement and student loan repayment.. Position Summary

This position oversees all aspects of the quality assurance and performance improvement program within the organization. Reporting to the Chief Medical Officer, the VP of Quality ensures that performance improvement and clinical activities are coordinated, aligned to and supporting the goals and mission of the Hospital. Provides consultation and skill development in performance improvement activities to the Medical Staff, executive and management leadership and staff. Provides organization-wide coordination for all aspects of regulatory compliance, including licensure and accreditation. Provides direction for all functions related to the Quality Management, Risk Management, Infection Control, Patient Safety, and Regulatory Compliance. Coordinates Hospital activities related to process and outcome data collection and assessment. Coordinates the use of process and outcome data in performance improvement activities. As a member of Good Samaritan Hospital's Executive Leadership Team makes a significant contribution to the public's perception of the hospital. Performs additional duties as assigned.

Responsible for development and enforcement of policies and procedures that ensure quality patient care. Responsible for ensuring adequate Human Resources are available in areas of responsibility. Responsible for maintaining acceptable turnover in areas of responsibility. Ensures operations run within budgetary guidelines. Responsible for positive employee engagement and appropriate communication with staff. Responsible for quality and performance improvement activities in department and multidisciplinary. Responsible for positive customer satisfaction results. responsible for ensuring compliance with all applicable regulations and guidelines as set by federal, state, local and other agencies (i.e, JCAHO, Medicare, CMS). Facilitates positive productive relationships with physicians. This position reports to: Chief Medical OfficerHCA Far WestAs part of a strong network of hospitals throughout California and Nevada, HCA Far West is committed to supporting its healthcare professionals and ensuring their growth.Our exclusive and specialty medical services in nine hospitals and six surgical centers throughout two states, provides a full spectrum of primary, acute, tertiary and chronic care for our patients. Our specialized care areas focus on advancing the science of medicine while providing high quality, life-saving technology and patient-focused care. Facility Based Description

Good Samaritan Hospital is a 474 bed acute care hospital in the heart of Silicon Valley, with two locations, the main campus in San Jose, California and the Mission Oaks campus in Los Gatos, California. We are a recognized leader in neurosciences, high-risk obstetrics, comprehensive cancer services, advanced cardiology, and innovative surgery techniques. Our recognition includes being the first of only five hospitals in the country to become a Stroke Certified Hospital, one of only ten hospitals nationwide to be awarded the Outstanding Achievement Award from the American College of Surgeons Commission on Cancer four consecutive times, and a Santa Clara county designated STEMI receiving center. We have also been chosen by the members of the communities we serve as the “Bay Area’s Best Place to Have a Baby” and “Family Favorite Hospital” for over 10 years. Recognition from so many organizations demonstrates our dedication to quality health care for the people of Silicon Valley.

We are a family 270,000 strong! Our Talent Acquisition team is reviewing applications immediately. Highly qualified candidates will be promptly contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Qualifications

EDUCATION:

• M.A. / M.S. required

LICENSE / CERTIFICATIONS:

• CPHQ Certification

EXPERIENCE:

• 7-9 years of progressive hospital/nursing management experience, or an equivalent combination of education and experience required. Evidence of experience which defines competency in Quality Management, Risk Management, Infection Control, and Regulatory Compliance, hospital and healthcare management. Evidence of experience in successful administration and leadership of organizational management programs.

SKILLS / ABILITIES / KNOWLEDGE

• Ability to manage department employee and labor relations / Human Resource related issues.
• Ability to resolve conflicts among staff and work collaboratively with department director, physicians and other members of the healthcare team.
• Ability to work at a fast pace and to prioritize multiple assignments / projects and respond to numerous requests.
• Current Microsoft, computer and other relevant software skills.

• Ability to ensure operational efficiency, problem solve and make decisions, and exercise self-control and tolerate stress when dealing with multiple requests and/or conflicting demands from multiple customers.
• Under minimal direction, has the ability to sustain direction in assessing needs, directing staff and carrying out departmental and professional responsibilities; self-starting and self-motivating; working hours may exceed eight (8) hours per day and is based on what is needed to accomplish work at hand.
• Manage stress appropriately, handle multiple priorities, and make decisions under pressure. Work with a diverse mix of people. Manage anger/fear/hostility/violence of others appropriately.
• Work in areas that are crowded, manage internal and external customers effectively. Excellent verbal communications skills.

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

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