Veterinary Receptionist/Assistant Details

Veterinary Receptionist/Assistant

Downtown Pet Hospital - Orlando, FL

Employment Type : Full-Time

Busy three doctor practice nestled close to Lake Ivanhoe Park and Downtown Orlando looking for a Team Member with two roles. Our goal is to provide pets with exceptional care in all aspects of our being: Client Service, Medicine, Surgical Procedures, Daytime Emergency Care, and Boarding. We strive for Fear Free animal handling, and we continue to incorporate low-stress techniques as we educate our employees.

We have a need for someone that has Reception/Client Service Representative skills for 2 days a week, and that has Vet Assistant Skills (or willing to learn them) for 2 other days a week.

1 year experience as a Veterinary Receptionist Required!

All applicants should have professional communication skills with clients, coworkers, superiors; high work ethic, and positive attitude. Applicants should also have good emotional awareness, problem solving skills, and can keep a clean/organized workspace. Need extended hours when needed and rotational Saturday morning shifts.

Necessary Abilities Include:

• Arrive on time and ready to work
• Exceptional Client Service – in person and over phone
• Maintain File Integrity, on paper and in computer
• Knowledgeable on the difference between Emergencies and Non-Emergencies
• Ability to utilize our Software to manage daily appointments, Prescription Refills, and Client Reminders
• Keep lobby area clean, hazard free, and functioning
• Be able to take constructive criticism as needed to run more efficiently/professionally
• Work extended hours when business needs call for it, work rotational Saturdays

Competitive compensation commensurate with additional experience/knowledge. Benefits include pet discounts, paid holidays, paid vacation, and continuing education.

Ability Perks but not required:
Idexx Neo software system – paperless is a plus
Idexx In-house equipment

Fear Free knowledgable

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• Monday to Friday
• Weekend availability

Experience:

• Veterinary experience: 1 year (Preferred)

Work Location:

• One location

Work Location: One location