Usher
Employment Type : Full-Time
Usher
About Us:
ShowBiz Cinemas is an out-of-home entertainment brand which owns & operates movie theatres, restaurants, bars, and entertainment centers in Texas, Florida and Oklahoma. Here at ShowBiz we strive to be ahead of the curve, to consistently raise the bar and set new standards when it comes to providing our guests with the best possible entertainment experience. Our mission is to push boundaries, set standards, and most importantly to have fun!
Job Description:
As a Team Member at EVO you will clean and maintain the auditoriums, restrooms and lobbies, while controlling access to the theater and auditoriums. You will also tear tickets to allow guests to enter the theater area, and provide them with directions to their theater.
Additional Information: - Make certain guest service is friendly, helpful and fast
- Maintain facilities that are clean, safe and in good repair
- Provide an experience that is comfortable, distraction-free and picture-perfect
- Control access to theatre by greeting, directing guests and tearing tickets
- Enforce ratings to keep underage guests from accessing auditoriums with adult content
- Monitor auditoriums for picture/sound quality, temperature, lighting and guest behavior
- Create a constant presence inside and outside auditoriums to deter any disruptive conduct
- Assist with crowd control and seating of guests in auditoriums
- Clean lobbies, restrooms, auditoriums and all exterior and common areas of theatre
- Change lobby signage and poster cases
- Answer questions from guests and resolve any concerns
- Assist with other functions as instructed by the General Manager
- Uphold EVO Entertainment Group high standards
- Proficient guest service and follow-up skills
- Comfortable communication and cooperation with guests, supervisors, peers and vendors
- Standing, walking, lifting, twisting and bending on a frequent basis
- Ability to present a calm demeanor that deters people from engaging in disruptive conduct while encouraging positive interaction with guests
- Other miscellaneous duties as assigned
Qualifications - Able to take direction and work together as a team
- Works calmly and executes job duties effectively under pressure
- Guest service experience preferred
- Must be able to lift 40 Lbs
- Must be able to stand for long periods of time.