Job Posting End Date: April 02Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 500 company, Unum's financial protection benefits help protect more than 36 million working people and their families from the financial impact of illness or injury. Unum's three distinct, but similarly focused US businesses – Unum US, Colonial Life, and Starmount Life – are each a market leader in making disability, life, accident, critical illness, dental, and vision insurance accessible in the workplace.
Headquartered in Chattanooga, Tennessee, Unum also has significant US operations in Portland, Maine, - and over 35 field offices nationwide. Colonial Life is headquartered in Columbia, South Carolina with over 40 field offices nationwide. Starmount Life is based in Baton Rouge, Louisiana, and is the dental and vision center of excellence for Unum in the US.
General Summary:General Summary
This position reports into the Underwriting Manager for Life and A&H and is responsible for the evaluation and selection of risk (binding via contract) which ensure the profitable acquisition of new policyholders and the continued profitable retention of inforce cases within assigned authority levels and product types.Principal Duties and Responsibilities
- Support the achievement of sales and premium goals in accordance with underwriting philosophy, product guidelines and state regulations. This requires the incumbent to:
- Partner with internal and external customers in order to increase sales in new or existing accounts by all reasonable means while aligning to department risk management and compliance guidelines
- Make appropriate risk selection based on the facts presented in applications for insurance
- Fully document reasons and thought processes to support case decisions made
- Assist in the analyzing and identifying early and ongoing risk trends
- Develop personal credibility with sales force, key brokers, customers both external and internal customers and field management.
- Support Colonial Life’s commitment to privacy and safeguarding confidential information by accurately verifying applicant’s key individual identifiers.
- Assist in supporting the achievement of specific top-line, bottom-line growth. This requires the incumbent to:
- Develop technical expertise in risk selection
- Develop selection and retention of customers through accurate risk assessment
- Deliver dependable, accurate and timely service and build relationships with all customers, consistent with the company’s commitment to achieving a distinct competitive advantage.
- Process all reinstatement applications and support policy level applications from the queues as needed to support and meet departmental unit goals.
- Identify efficiency improvements to include new and better ways to handle Underwriting tasks through automation and training.
Job Specifications
The following knowledge, skills, behaviors, and attributes are required:
- Consistently meet quality and quantity standards as outlined by department expectations
- Strong risk management skills
- Strong knowledge of products for which they underwrite
- Excellent communication skills, both verbal and written
- Ability to navigate and partner/collaborate effectively throughout all departments in Operations
- Creative problem solving/analytical reasoning skills
- Demonstrated initiative and results orientation
- Demonstrated ability to be persuasive and negotiate
- Ability to work independently and address problems through own initiative and creativity
- Flexibility to work well under pressure, manage multiple priorities and tight deadlines
- Demonstrate ability to work both independently and as part of the team
- Demonstrated ability to mentor associate UW’s
- Minimum 2-3 years insurance experience
- Other responsibilities as defined by manager
Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Company:
Unum