Treatment Program Assistant Details

Treatment Program Assistant

The Salvation Army Harbor Light Center - San Francisco, CA

Employment Type : Full-Time

All applicants should submit a resume or CV to be considered. Qualified applicants with arrest and convictions will be considered. The Salvation Army is an Equal Opportunity Employer.

HARBOR LIGHT PROGRAM

TITLE: Program Assistant
SUPERVISOR: Residence Manager
TYPE: Full-Time, 40 hours per week
SCHEDULE: Saturday through Wednesday: 2 PM to 10:30 PM

OVERVIEW:
The Program Assistant assists in providing our clients with a safe environment so they can begin addressing aspects of their lives in a peaceful setting. The Program Assistant is a frontline worker responsible for maintaining the safety, integrity, and security of the Center always. The Program Assistant documents all daily activities and carries out administrative functions to support the program and its overall operations.

QUALIFICATIONS:

• Required:

o Written and Verbal command of the English language.
o First Aid and CPR certification (within the first fourteen days of employment – company provided).
o Tuberculosis clearance (within the first seven days of employment).
o Proficiency with Microsoft Office and Modern Office Equipment.
o Integrity to handle sensitive information in a confidential manner.
o Excellent organizational skills and ability to multi-task with follow-through.
o Culturally competent and able to work with a highly diverse population.

• Desired:

o Experience and ability to work successfully with issues of substance abuse, mental illness, and other potential barriers to self-sufficiency.
o Bilingual preferred.
o Knowledge of co-occurring disorders and trauma-informed environment.

DUTIES:
1. Perform all duties in a Mission-focused and professional manner.
2. Monitor all persons entering and exiting the building.
3. Answer the main facility telephone, take messages, and/or direct callers as appropriate.
4. Distribute sorted client mail as outlined in the procedure.
5. Document, inform and report all incidents and daily activities that occur during the shift. Escalate urgent concerns to on-duty supervisors or contacting the Program Director / Executive Director by phone.
6. Stay awake and alert to maintain a safe, secure, responsive, inclusive, and non-discriminatory environment for clients.
7. Maintain appropriate, professional, and ethical boundaries always with clients.
8. Perform regular and irregular security and wellness checks throughout the facility throughout the shift.
9. Support in Medication Observation to include updating medication logs, observing clients take their medication, completing medication error forms, and assisting supervisor(s) with routine medication audits.
10. Support searches in the residence and personal property for contraband including alcohol, drugs, drug paraphernalia, and various other non-permitted items.
11. Ensure clients have dressed appropriately while moving through the facility, are not in restricted areas, and are wearing their identification badge and colored lanyard.
12. Implement rules, procedures, and protocols for clients. Be a role model of an abstinent lifestyle. Document violations for review by the Program Director and Clinical Team.
13. Assist the Clinical Team in administering urine analysis testing, temperature checks, and breath alcohol testing for clients while adhering to privacy and integrity protocols of clients and their sample(s).
14. Assist in emergency disaster responses, emergency drills, and actual emergencies at Harbor Light Center.
15. Respond to all critical incidents with notification to all stakeholders such as other departments of the Center, external Emergency Services, Maintenance Department, Program Director, and Executive Directors.
16. Respond to calls for assistance from other departments of the Center to prevent interference or disruption to operations.
17. Assist in the offboarding and onboarding of clients as directed by the Program Director.
18. Other reasonably related duties as assigned by the Program Director and/or Executive Directors.

Job Type: Full-time

Pay: $16.07 - $16.57 per hour

Benefits:

• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Night shift
• Overtime

Education:

• High school or equivalent (Preferred)

Experience:

• trauma informed care: 1 year (Preferred)
• hospitality: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location:

• One location

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Innovative -- prefers working in unconventional ways or on tasks that require creativity
• High stress tolerance -- thrives in a high-pressure environment

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place