About Us:
At ClearChoice, our objective is to ensure the highest quality of care by not only using specialists to deliver treatment, but to have all the specialists at one location, working together as a team, and supported by state-of-the-art imaging equipment and an on-site lab. We are committed to providing life-changing procedures to our patients while they experience world-class customer service.
Responsibilities:
Patient Intake:
- Work under the general direction of the Front Office Administrator
- Admit patients
- Create medical charts
- Work with the clinical staff to schedule patients and ensure that the center’s work flow efficiently runs
- Answer and direct all incoming calls
- Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience
- Process timely and accurate billing of claims per guidelines and policies
- Perform and document collection activity timely to resolve issues at the earliest stage of the process to meet accounts receivable targets
- Review and correct claims for errors identified pre and post submission of the claim Identify research and resolve differences in payment versus expected payment and non-payment
- Utilize problem-solving skills to support center and colleagues for resolution of issues
- Update and manage center calendar
- Order and organize collateral as needed
- Monitor patient wait times and work with staff when running behind to help get caught up
- Assist Front Office Administrator with the following duties
- Ledger ADA codes
- Maintain accuracy in fee schedule
- Be familiar with procedure codes
- Assist dental assistants when necessary Work with patients for financing and fee processing
- Know daily deposit amounts and make reports as requested
- Perform all other duties as assigned
Qualifications:
- Medical experience preferred and Dental experience Preferred
- Previous experience working patient admissions
- Previous experience scheduling medical appointments and treatment plans
Benefits:
We offer a very competitive compensation and benefits package, including a quarterly bonus opportunity, along with health insurance, vacation and paid time off. EOE
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Supplemental Pay:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location