Traveling Business Office Manager
Employment Type : Full-Time
Job Overview: Traveling Business Office ManagerRemote - Florida Tampa Area
As a Consulate Health Care Traveling Business Office Manager, you are entrusted with the responsibility of carrying out your daily tasks and assigned duties while demonstrating Consulate’s Core Values of Compassion, Honesty, Integrity, Respect and Passion. The primary purpose of your job position is to serve as an interim Business Office Manager (BOM) at Skilled Nursing Facilities with BOM vacancies. As Traveling Business Office Manager, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Responsible for assisting with training new BOM's in their roles in accounts receivable and resident trust accounting. This positions works closely with the Regional Directors of Business Office Services on special Revenue Cycle projects as needed.
Duties and Responsibilities
- Work closely with Revenue Cycle regional teams to serve independently as interim Business Office Manager (BOM) for care centers with BOM vacancies, including responsibility for the care center business office manager functions.
- Coordinate training of new BOM's with care center and regional teams as needed.
- Work closely with care center staff and regional teams on special projects related to Revenue Cycle, such as accounts receivable resolution, resident trust reconciliations and analysis.
- Work with other departments to maintains accurate billing records in the accounts receivable system.
- Responsible for front end collections of A/R balances due from residents while in-house (meets with residents and responsible parties).
- Responsible for back end collections of A/R balances due from residents after discharge.
- Monitor Medicaid pending accounts for resolution with state or outside vendor.
- Responsible for month-end closing of billing system.
- Responsible for resident trust accounting and compliance with government regulations and company policy.
- Attend care center meetings as routinely required by the BOM position.
- Generate accurate and complete claims for billing systems for all payers.
- Provide Central Billing Office with additional billing information to clear claim edits and rejections.
- Coordinate responses to various audit requests.
- Assist new BOM's with month end closing and other special projects as needed.
- Independently conduct exit meetings with care center Executive Directors to review results of interim assignment.
- Provide weekly reports to the district and regional teams recapping results of interim assignments.
- Heavy overnight travel (up to 50%) by land and/or air
Education/Experience Requirements- Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or an equivalent combination of education and experience.
- Must possess a minimum of two (2) years experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience.
- Must possess a minimum of one (1) year experience as a manager in a Skilled Nursing Facility business office setting.
Specific Requirements- Point Click Care (PCC) billing system experience preferred.
- National Data Care Resident Funds Management System (RFMS) experience preferred.
- Experience using Excel, Power point, and Word.
- Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries and complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations to top management, public groups and boards of directors.
- Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
- Proficient personal computer skills to include electronic mail, record keeping, routine database activity, word processing, spreadsheet applications, graphics, etc.
- Handle multiple projects simultaneously.
EEO/MFDVCompany Overview:Where Will Compassion Take You?
At Consulate Health Care, we're looking for talented, compassionate and hard-working individuals who are eager to serve others. Our team members go above and beyond to give our residents and patients the care they deserve — so you'll find that every day with Consulate Health Care offers new and exciting opportunities to learn and grow. Compassionate hearts and passionate dedication – these two qualities shine in our team members and provide the foundation for our mission of “Providing Service With Our Hearts and Hands”. The compassion you'll show to residents, patients and their families is the lifeline of our business, while relationships with your peers and coworkers will strengthen our vibrant, diverse community. Consulate Health Care is one of the nation's leading providers of Senior healthcare services, specializing in post-acute care. Operating in 21 states, we offer services ranging from short-term transitional care to Alzheimer’s and dementia care.- 24-hour skilled nursing care
- Comprehensive post-acute care
- Physical, Occupational and Speech therapies
- "Your Journey Home" short-term rehab program
- Alzheimer's and dementia care
- Care for medically-complex patients