Employment Type : Full-Time
Travel Sales Consultant Job Title: Travel Sales Consultant Reports to: Regional Director About Explore Explore was founded in 1981 and has grown to offer over 500 adventure trips to 120 countries around the world. Head office is in London, UK and the company has been operating in North America since 2010. Explore changes lives through travel. We have a company culture based around core values that we live and breathe every single day. Responsible travel is a key driver for Explore and we care deeply about the people and places we visit. With ambitious expansion plans Explore has recently opened a new office in Massachusetts and is now looking to recruit a highly motivated sales and marketing team to grow the business. The culture will have very much the feel of a new start up, but with the benefit of being part of a larger company. One Team One Vision Every member of the Explore team agrees to actively contribute to the company’s success. Explore has a flexible and open working culture and expects all staff to be flexible in their own approach. This means being willing to help out with any task, role or project at any time, as required. It is equally important that all team members have a positive, pro-active and customer- focused attitude, and are happy to work in an ever-changing business environment. Role Summary and Job Purpose: As a Travel Sales Consultant you are the frontline in delivering exceptional customer service. Focused on increasing revenue through our sales, you will strive to convert at the highest level all lines of enquiry and be responsible for all aspects of the end to end booking journey as the single point of contact for customers. A hunger for the sale and a thirst for delivering exceptional service are pre-requisite for all Travel Sales Consultants. Key Responsibilities: Skills and Experience Travel industry sales experience preferred Proven results in maximising sales in a target driven, dynamic work environment Detailed understanding of sales and booking process for travel Excellent knowledge of Explore destinations Have excellent verbal and written communication skills with strong sales conversion skills Energetic, enthusiastic and a strong desire to exceed customer expectations and deliver exceptional customer service Have the ability to multi-task within a busy team, prioritising and organising workload Accuracy, quality and excellent attention to detail are paramount Experience in booking systems, preferably within travel Strong team player Educated to degree level desired Explore reserves the right to vary your tasks, duties and responsibilities at any time and from time to time according to the needs of the Company’s business. However, you will not be assigned to duties or required to perform services which you cannot reasonably perform or which are outside the range of your normal skills and experience. This is initially a home based role but will be expected to work in the office up to 5 days a week in the future. Explore offers 15 days paid vacation (20 days after first year) and 9 paid holidays Medical and dental insurance Wellness and travel benefits Job Types: Full-time, Contract Pay: From $50,000.00 per year Benefits: Schedule: Supplemental Pay: COVID-19 considerations: Education: Work Location: Work Remotely: Work Location: One location
Job Description
Working from home currently