Transportation Operation Center Operator (CES,Assoc) Temporary Details

Transportation Operation Center Operator (CES,Assoc) Temporary

City of Seattle - Seattle, WA

Employment Type : Full-Time

Vision: Seattle is a thriving and equitable community powered by dependable transportation.
Mission: To deliver a transportation system that provides safe and affordable access to places and opportunities.

The Seattle Department of Transportation (SDOT) is a nationally recognized municipal transportation agency at the leading edge of multi-modal transportation. In our quickly growing city, accessibility, safety, affordability, and reliability – are top of mind for us every day! Our core values drive our work toward creating an equitable, sustainable, and vibrant city for all. SDOT’s core responsibilities include maintenance and operations of the city's transportation right-of-way, the expansion of the city's bicycle and pedestrian network, care of over 240 bridges, permitting use of public spaces and enhancing access to the regional transit system. With approximately 1,100 dedicated staff, SDOT maintains an operational presence 24 hours a day, 7 days a week, in all weather conditions to serve and ensure Seattle’s public mobility.

Position Overview:
This temporary assignment works with the Transportation Operations Center (TOC) Supervisor and Operator Team and will collaborate with the Incident Management Team (IMT), other SDOT divisions and teams, and other city departments to help manage traffic incidents and congestion as a TOC Operator. To perform this assignment, the successful candidate will know how the TOC completes its work, perform functions as an Operator, and should know how to summarize incident information into a report useful for an IMT. The position will also work with the TOC team to expand the team’s capabilities for incident reporting by preparing after action reports, participating in developing dynamic message sign (DMS) messages that will get inserted into the TOC’s weekly DMS plans and maintaining a database of functionality of TOC devices used for monitoring transportation corridors in the city. Additionally, this position will assist the TOC Supervisor and fellow Operators in coordination efforts with SDOT’s Department Operations Center (DOC) and the City of Seattle Emergency Operations Center (EOC) when activated.

Job Responsibilities:

Individuals holding this position shall be capable of working independently and performing, including but not limited to:

• Compiling and preparing reports summarizing observations of transportation operations and mitigating measures taken for incidents affecting transportation system operations
• Collaborating with TOC team members to provide observations needed for IMT reporting
• Operating tools available to the TOC to provide awareness of travel conditions and assist response efforts
• Common office software work (word processing, spreadsheet, records management, etc.)
• Maintain awareness and understanding of the effects of special events and traffic control plans
• Support department goals in promoting diversity and social justice.

Examples of duties include:

• E-mail reports to the TOC Supervisor and IMT;
• Operate and monitor TOC tools for indications of incidents affecting travel;
• Assist the TOC in preparing incident and construction event information for dissemination;
• Perform record keeping tasks such as daily communication logs and incident reports; reporting incidents using a variety of media and communication techniques;

Shifts range based on staffing needs and may therefore require evening, overnight, and/or weekend and holiday shifts. This position may be required to be on-call and is overtime eligible. These responsibilities are only a summary of typical functions of the job and are not intended to be an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. May perform other duties as assigned. Qualifications:

Minimum Qualifications:
Education: An Associate Degree in Civil Engineering Technology or two years college level coursework in engineering and construction technology;
Experience: Two years of civil engineering experience.
OR: An equivalent combination of education and experience that demonstrates the ability to perform the position duties.

Ability to work evenings, nights, weekends, and on-call shifts as required.

Successful candidates in this body of work will also have:

• At least 6 months working knowledge of Transportation Operations Center (or equivalent) operations;
• Flexibility and adaptability to changing work priorities and requests;
• Excellent oral, written, and interpersonal communication skills;
• Detail oriented, with strong organizational, and time-management skills;
• Proficiency in Microsoft Office applications including Word, Excel, and Outlook;
• Effectively work in a multi-cultural workplace with a diverse customer base

Additional Information:

Work Environment / Physical Demands: (based on City class specifications)

• Most work is performed in a normal City work/office environment.
• Field assignments entail exposure to all types of weather, traffic, hazardous/toxic substances and work in or near construction sites.
• May be required to lift over 50 pounds.
• May be required to stand, walk, or bend for extended periods of time.
• Overnight travel may be required.

Licenses:

• Current Washington State driver's license or evidence of equivalent mobility.

Your application will not be reviewed if these items are missing or incomplete.

Hiring Process
Applications are reviewed after the posting closes. Qualified candidates must submit the following to be considered:
1. Completed NEOGOV online application.
2. Supplemental questionnaire responses
3. Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications.
4. Current résumé indicating relevant experience and education.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including potential background check, pre-placement physical exam, and full driver's abstract.