Transportation Coordinator Details

Transportation Coordinator

AbsoluteCARE Manager LLC - New Orleans, LA

Employment Type : Full-Time

Why Work at AbsoluteCare?

AbsoluteCare offers concierge health services using a risk-bearing, PCP-driven care model. We treat the most clinically complex and vulnerable members of the communities we serve, many of whom suffer from behavioral health, substance use, and SDoH challenges. We use population health management tools to employ a holistic approach to caring for the highest utilizers of healthcare services in our comprehensive care centers and in the community. AbsoluteCare tends exclusively to the needs of the top four to six percent of the population who persistently represent a disproportionate amount of unnecessary utilization and cost, regardless of whether they are engaged with other PCPs. In our more than 20 years of service, AbsoluteCare has focused on fulfilling the needs of this population. And we have consistently achieved unprecedented outcomes by addressing medical and psychosocial issues, in addition to the hardships of life that can exacerbate chronic health conditions and complicate access to care.

Our Values:

• Accountability – We have the integrity to do what we say we will do
• Caring – The needs of our team and members matter
• Trust – Our members can rely on us
• Teamwork – We act together as one inclusive group

Job Summary

The Transportation Coordinator will maintain/build schedules within a EMR system, perform tracking to ensure routes are met within the expected timeframe, manage van inspections and vehicle maintenance services as well as transports AbsoluteCare medical patients to and from many different medical venues including appointments for AbsoluteCare office, home, hospital, emergency room. Extensive knowledge of local routes and roads and the ability to navigate them efficiently.

The Transportation Coordinator will analyze cost and recommend more cost-effective methods of transportation. Update and provide tracking information to members as well as to internal managers. Assign drivers to routes to avoid possible delays, handle member complaints, and investigate issues. Records driver concerns along with policy violations and direct main issues to Operations Director. Ensure to dispatch all company drivers.

Education and Experience

• AA degree in business management or certificate in logistics or related field.
• 2+ years prior experience as a transport coordinator or a similar role
• 2+ years full-time experience providing vehicle transportation to passengers with medical needs or disability needs.
• Great experience and track record with 5-star customer service.
• Commercial driver's license with passenger endorsement preferred.
• First Aid certification preferred.
• CPR certification required, or willingness to obtain within 6 months of hire.
• Satisfactory motor vehicle record and criminal history record; ability to pass a full background check.
• Maintain valid driver's license, physical exam certifications

Our Transportation Coordinator are offered the following benefits:

• Free parking

• Free Vision Plan

• Medical and Dental plans

• Life Insurance

• Short Term Disability

• 401 k Retirement plan

AbsoluteCare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, age, disability, genetics, protected Veteran status, or any other characteristic protected by law or policy.