Job DescriptionWe are looking for a Training Coordinator to lead development initiatives through hosting creative training events and educational programs. Ideal candidate has experience with coordination and facilitation of various instructional methods, coaching and skill development within the field of software engineering.
Requirements:
- Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role
- Hands-on experience coordinating multiple training events in a corporate setting
- Adequate knowledge of software delivery lifecycle, learning management systems and web delivery tools
- Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
- Familiarity with traditional and modern job training methods and techniques
- Advanced organizational skills with the ability to handle multiple assignments
- Strong verbal and written communication skills
Responsibilities
- Partner with subject matter experts in technology and organizational oversight to manage, design, coordinate and conduct training programs
- Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes, gamification)
- Coordinate and facilitate training schedule that includes all areas of technical and organizational practice
- Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
- Partner with stakeholders to identify training topics, develop training programs and evaluate training efficacy and identify learning opportunities along with assessing instructional effectiveness, impact of training and KPIs
- Build rapport with trainees, nurture culture of transparency through collaboration and inclusion
- Train new hires on company policies and procedures leveraging the best training methods for a specific purpose or audience
- Build technical knowledge and understanding of wide range of technology tools, software programs and applications that are generic, company specific or job specific
Qualifications:
- Previous experience working as a training coordinator is required
- Ability to communicate effectively with management and other departments
- Proficient using Microsoft Suite
- Ability to effectively organize and manage multiple training initiatives simultaneously
- Instructional experience in a group business setting preferred
- Strong understanding of business goals and standards
- Experience providing full-scope training materials, from analyzing company needs to lesson planning, development and implementation
- Extensive knowledge of best practices in creating instructional materials
- Conceptual understanding and familiarity with technical tools such as GIT, Java, .NET, Kafka is a plus
Education and Experience:
- Bachelor degree in a related field
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans