To-Go Specialist Details

To-Go Specialist

TGI FRIDAYS - Owings Mills, MD

Employment Type : Full-Time

• We now offer Daily Pay! Get your pay before payday!

• Do people say you're a hard worker who takes pride in a job well done?
• Do your friends say that you throw the best parties, and that hospitality is your middle name?
• Are you seriously fun?

Then you belong on our Team! Fridays is the world's most innovative and fun restaurant and bar, and we are looking for someone just like YOU.

Welcome to the celebration! That’s your job. You get to welcome every guest with the promise of fun and a great experience. A TGI Fridays To Go Pro presents a positive first impression of TGI Fridays friendliness, excellent service, and high standards. The To Go Pro also greets guests upon arrival, ensures the guest dining experience is excellent, that to-go orders are complete, and bids guests farewell as they leave, inviting them back for another celebration soon.

Specific responsibilities of the To-Go Pro include:

· Promptly answers incoming calls to the restaurant and provide appropriate service

· Informs guest of current promotions and who will be serving them to ensure a smooth handoff to the service staff.

· Keep the delivery area clean and organized.

· Accurately rings up all orders in the POS system while maintaining the ability to socialize with Guests.

· Builds Guests count by promoting specials and building a regular clientele.

· Packaging of To Go Food – Inspected and sealed correctly.

· Responding to guests in the To Go parking spots quickly and efficiently as they arrive.

· Ensure 100% accuracy on orders.

· Tends to special guest needs and requests.

· Follows all relevant brand standards to deliver Fridays Service Style.

Requirements

A TGI Fridays To Go Pro must be able to carry natural conversation with guests without sounding scripted or intrusive. Additional specific requirements for the To Go Pro include:

· Must be able to read menus and describe menu items to guests over the phone

· Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance

· Must be able to clearly communicate guests’ needs to Line Cook, Servers, Bussers, Managers, etc.

· Must be able to hear well in a loud environment to answer telephone and respond to guest requests

· Must be able to walk and stand during the entire shift

· Must be able to reach, bend, stoop, and wipe

· Must be able to articulate clear greetings and farewells to guests

· Must be able to understand requests for assistance

· Ability to Lift 30 lbs.

· Ability to Stand 6-8 Hours

· Must be 17 years of age or older

Job Types: Full-time, Part-time

Pay: From $11.75 per hour

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Physical Setting:

• Casual dining restaurant

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

COVID-19 considerations:
Fully vaccinated teammates may choose to not wear a face mask unless otherwise indicated by local health mandates!

Experience:

• Restaurant: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location